Published by intermaps on Nov 14, 2024

Report an issue with iSKI Swiss.
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Why should I report an Issue with iSKI Swiss - Ski & Snow?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of intermaps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact iSKI Swiss - Ski & Snow image 1 contact iSKI Swiss - Ski & Snow image 2

About iSKI Swiss - Ski & Snow

1. Resorts available in iSKI Swiss: Zermatt, Flims Laax Falera, Engelberg-Titlis, Flumserberg, Saas-Fee, Lenzerheide, Grindelwald-Wengen, Adelboden-Lenk, Davos, Andermatt, Champéry, Verbier, St Moritz, Villars, 4 vallées, Crans Montana, Aletsch Arena, Gstaad and many more...

2. Your iSKI Community account gives you access to all the apps from the iSKI World (iSKI Tracker, iSKI X, iSKI France, iSKI Austria, iSKI Italy, iSKI Deutschland... ).

3. Join the iSKI Trophy, a virtual race with no starting lines and where skiers from the whole world compete to win prizes from our sponsors.

4. Check out the list of iSKI apps on our website iski. cc. NO INTERNET CONNEXION? NO PROBLEM! iSKI records your run without any internet connection and you can upload it later when you're on WIFI.

5. Designed specifically for ski enthusiasts, iSKI Swiss is the ideal mountain guide for your ski holidays in Switzerland's ski resorts!

6. Enjoy a new connected skiing experience with iSKI and have fun connecting with the worldwide community of skiers!

7. Activate your GPS tracker and record your skiing activity (distance, time, max speed, average speed, number of lifts taken, number of tracked days...

8. Locate your iSKI friends, challenge them for a run and find out who’s the best !

9. In few clicks, you have access to all live information from the ski resort of your choice as well as the GPS tracker to record your activity on the slopes!

10. Digital ski map, weather report, snow forecast, Livecams and webcams from the mountains, tips for restaurants and huts in the surroundings...

11. List of services, restaurants, huts, après ski, snowparks...

iSKI Swiss Customer Insights

1. When looking at a resort, back button, live cam and further buttons do not react!App rarely reacts anymore to touch inputCoolThe application is not organised welland even so it doesn't work you have to restarted many times til it respond.This app used to be great, but after the latest update I get nothing but errors: uploading tracks, saving tracks, adding pics, etc.

2. Update: But they are quick in their response and very helpful in their support and solving the issues.Impossible to change language to anything else and units from imperial to metric when phone set in EnglishApp is nothing specialMessage: Data at the root level is invalid.

3. When in Adelboden and click on Lifts-Info.Please remove the splash screen, it serves no purpose at all.

4. The overdraw count is high and it's forced into software drawing.

5. A real shame.

6. Line 1, position 1.

7. Also the app is much slower than necessary.

8. Please fix that so the app works as it should on android.

9. Hope they fix it soon.

Steps to Troubleshoot & Fix iSKI Swiss Issues

1. Fix iSKI Swiss Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iSKI Swiss: Restarting the app will resolve most errors.
  2. Update the iSKI Swiss App. Here is how:
    1. On Android goto PlayStore » Search for "iSKI Swiss" » Open iSKI Swiss - Ski & Snow » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iSKI Swiss » click "UPDATE".
  3. Clear iSKI Swiss - Ski & Snow app cache: Clearing cached data will force your app to retrieve the latest data directly from iSKI Swiss servers.
    1. On Android, goto Settings » Apps » Select "iSKI Swiss - Ski & Snow" » click Storage » click "Clear Cache".
  4. Check iSKI Swiss app permissions. If any of these permissions required to use your device's features are disenabled, iSKI Swiss might not work.
  5. Uninstall and reinstall iSKI Swiss. If nothing else has worked, completely uninstall iSKI Swiss then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iSKI Swiss not working


2. Fix iSKI Swiss Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iSKI Swiss be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iSKI Swiss not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iSKI Swiss may not be able to connect to the Internet when running in the background.

Reported Issues