Published by Zero Financial on Dec 9, 2024

contact Avant Chat with our AI-based Avant Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Avant?



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Why chat with our AI Avant Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Avant.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Is there any way to remove linked account in the app, I can only find link external account or debit card, but no idea how to remove it.My new favorite account! The app is very clean and easy to use, and the customer service has been excellent.

2. It's cash advance feature is amazing, customer service has always been pretty good and despite a few minor bugs and errors I've had great experience and will continue to do business with level for the years to come.

3. I couldn't use it for cash app, not at a gas station either.Horrible. Customer Service can't even help you with situations that you are dealing with on your account because they don't have access to anything.

4. Would be nice to see some more features built into the app like location metadata on your purchase, and some more emphasis on app design.I had an issue with direct deposit (my fault) and i had to reach out to customer support.

5. So I tried emailing customer support but due to "security reasons" they won't address the issue over email... So I was advised to call, but the phones are only open limited hours/days.

6. Great customer service!I've tried over a dozen mobile banking Apps and this app without a doubt is the most inconvenient, and overall worst mobile banking app I've tried to date.

7. Just can't beat the option to use any atm, early pay deposit, cash back, and decent interest, all in one checking account.

8. While it's not a savings account, it has interest better than most of them, so having vaults would make it easier to keep track of emergency funds while keeping the great APY.

9. Another cool feature would be a credit builder card.I usually love Level but their app has been super glitchy lately.

10. Level is a pretty place to put your money and spend through your debit card, cashback on a card is almost unheard off, and I thoroughly make all my transactions count.

11. Overall very solid savings account, especially once the fed raises interest rates back up.Easy and smooth to apply, UI is clean and intuitive, high APR.

Steps to Troubleshoot & Fix Avant Issues

1. Fix Avant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Avant: Restarting the app will resolve most errors.
  2. Update the Avant App. Here is how:
    1. On Android goto PlayStore » Search for "Avant" » Open Avant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Avant » click "UPDATE".
  3. Clear Avant app cache: Clearing cached data will force your app to retrieve the latest data directly from Avant servers.
    1. On Android, goto Settings » Apps » Select "Avant" » click Storage » click "Clear Cache".
  4. Check Avant app permissions. If any of these permissions required to use your device's features are disenabled, Avant might not work.
  5. Uninstall and reinstall Avant. If nothing else has worked, completely uninstall Avant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Avant not working


2. Fix Avant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Avant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Avant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Avant may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!