Published by Swiggy on Nov 7, 2024

Report an issue with Swiggy.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Swiggy: Food Instamart Dineout?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Swiggy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Swiggy: Food Instamart Dineout image 1 contact Swiggy: Food Instamart Dineout image 2

About Swiggy: Food Instamart Dineout

1. From Lay's chips, Davidoff coffee, and diet coke to fruits, vegetables, Amul ice cream delivery, dairy, Galaxy chocolate, cleaning essentials, personal care products like Santoor soap and Sunsilk shampoo, and baby care, you can find everything here. - Present in 45+ cities, open from 6 a. m. to late at night* for Grocery Essentials like Maggi, Pringles Chips, Nescafe Coffee, and more. *Opening & closing times might vary across cities owing to Govt. regulations. - Grab 12,000+ products across groceries & other categories like toys, stationery, home & kitchen appliances, electronics, beauty & more.

2. Welcome to Swiggy, your one-stop shop for online food ordering, groceries, dining, and convenient pickup & delivery! - Make payments via VISA/MasterCard Credit or Debit Cards, Net Banking, Paytm, FreeCharge, MobiKwik wallet, Sodexo Meal Cards, cash on delivery & credit services like LazyPay. That's not all!

3. Get North Indian dishes, Punjabi cuisine, South Indian cuisine, Thai cuisine, and Bengali cuisine with top chains like Domino's Pizza, Wow Momo, KFC, Burger King, Pizza Hut, FreshMenu, McDonald's, Subway, Faasos, Starbucks coffee, and more.

4. Explore our endless range of cuisines, including North Indian, Chinese, South Indian, Thai, Vietnamese, American, Healthy, Street Food, Breakfast, Late-Night Cravings, and more.

5. Order chicken biryani, Margherita pizza, masala dosa, vegetarian and chicken burgers, coffee, tacos, chicken momos, desserts, and more.

6. Now, you can enjoy Swiggy's online food delivery even while traveling!

7. Swiggy Instamart delivers groceries and more to your doorstep within 10 Minutes.

8. There are No Minimum Order conditions, so you can order even a single item on Swiggy.

9. Use Swiggy Dineout to get up to 50% FLAT discounts with no upper limit on your dining-out bills.

10. Available in 70+ cities, with Swiggy Genie, you can pick up or deliver anything across your city.

11. Enjoy Unlimited discounts, cashback, & offers with Swiggy One.

Swiggy Customer Insights

1. It's good that I check expiry date whenever I order online or buy from store, what if I wouldn't have checked and something must have happen who would be responsible for that?Never ever recommend anyone to use swiggy everytime i order from instamart i get message delivery in 30 mins but they take 45mins to find delivery partner and end of the day we turn up cancelling the order.

2. Zepto, Zomato are much much better than Swiggy.I have been using swiggy for quite sometime but it suddenly started going blank and showing unexpected errors ,also since last two days it just shows a page whlie wrotten we are trying to resolve the issue you can retry.I updated my app and phone and have a stable data connection yet the problem continues ...do look into thisThese 2 stars only for dine out.

3. Updated: Even after writing and speaking to customer service team of Swiggy they have not refunded the amount to my account.I am a regular customer of swiggy instamart, and I had bad experience twice.

4. There is little point in having a swiggy one membership when I have to use other apps to get deliveries anyway.I placed an order which was not delivered by the restaurant.

5. I switched to swiggy because lower taxes and delivery charges but now they are higher than Zomato.

6. Swiggy one membership is good but orders are never on time so please don't pay with the order opt for COD.

7. Annoyed.Today Swiggy: Fast, Friendly swiggy is a game-changer in the food delivery industry.

8. Rest your choice.I have been a loyal customer to swiggy.

9. The latest issue I faced is regarding swiggy one, I opted it from the time it's launched.

10. And yes late delivery is always an issue which you hardly face with Zomato.They keep removing items from Instamart that other grocery apps still stock.

11. Highly reOnce an order is delivered, there is no way to contact customer support.

Steps to Troubleshoot & Fix Swiggy Issues

1. Fix Swiggy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Swiggy: Restarting the app will resolve most errors.
  2. Update the Swiggy App. Here is how:
    1. On Android goto PlayStore » Search for "Swiggy" » Open Swiggy: Food Instamart Dineout » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Swiggy » click "UPDATE".
  3. Clear Swiggy: Food Instamart Dineout app cache: Clearing cached data will force your app to retrieve the latest data directly from Swiggy servers.
    1. On Android, goto Settings » Apps » Select "Swiggy: Food Instamart Dineout" » click Storage » click "Clear Cache".
  4. Check Swiggy app permissions. If any of these permissions required to use your device's features are disenabled, Swiggy might not work.
  5. Uninstall and reinstall Swiggy. If nothing else has worked, completely uninstall Swiggy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Swiggy not working


2. Fix Swiggy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Swiggy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Swiggy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Swiggy may not be able to connect to the Internet when running in the background.

Reported Issues