Published by Swiggy on Nov 7, 2024

contact Swiggy: Food Instamart Dineout Chat with our AI-based Swiggy Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Swiggy?



characters left:

Why chat with our AI Swiggy Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Swiggy.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Swiggy: Food Instamart Dineout image 1   contact Swiggy: Food Instamart Dineout image 2


What users are saying

1. It's good that I check expiry date whenever I order online or buy from store, what if I wouldn't have checked and something must have happen who would be responsible for that?Never ever recommend anyone to use swiggy everytime i order from instamart i get message delivery in 30 mins but they take 45mins to find delivery partner and end of the day we turn up cancelling the order.

2. Zepto, Zomato are much much better than Swiggy.I have been using swiggy for quite sometime but it suddenly started going blank and showing unexpected errors ,also since last two days it just shows a page whlie wrotten we are trying to resolve the issue you can retry.I updated my app and phone and have a stable data connection yet the problem continues ...do look into thisThese 2 stars only for dine out.

3. Updated: Even after writing and speaking to customer service team of Swiggy they have not refunded the amount to my account.I am a regular customer of swiggy instamart, and I had bad experience twice.

4. There is little point in having a swiggy one membership when I have to use other apps to get deliveries anyway.I placed an order which was not delivered by the restaurant.

5. I switched to swiggy because lower taxes and delivery charges but now they are higher than Zomato.

6. Swiggy one membership is good but orders are never on time so please don't pay with the order opt for COD.

7. Annoyed.Today Swiggy: Fast, Friendly swiggy is a game-changer in the food delivery industry.

8. Rest your choice.I have been a loyal customer to swiggy.

9. The latest issue I faced is regarding swiggy one, I opted it from the time it's launched.

10. And yes late delivery is always an issue which you hardly face with Zomato.They keep removing items from Instamart that other grocery apps still stock.

11. Highly reOnce an order is delivered, there is no way to contact customer support.

Steps to Troubleshoot & Fix Swiggy Issues

1. Fix Swiggy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Swiggy: Restarting the app will resolve most errors.
  2. Update the Swiggy App. Here is how:
    1. On Android goto PlayStore » Search for "Swiggy" » Open Swiggy: Food Instamart Dineout » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Swiggy » click "UPDATE".
  3. Clear Swiggy: Food Instamart Dineout app cache: Clearing cached data will force your app to retrieve the latest data directly from Swiggy servers.
    1. On Android, goto Settings » Apps » Select "Swiggy: Food Instamart Dineout" » click Storage » click "Clear Cache".
  4. Check Swiggy app permissions. If any of these permissions required to use your device's features are disenabled, Swiggy might not work.
  5. Uninstall and reinstall Swiggy. If nothing else has worked, completely uninstall Swiggy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Swiggy not working


2. Fix Swiggy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Swiggy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Swiggy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Swiggy may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!