Contact 1DM+ Customer Service

Why should I report an Issue with 1DM+: Browser & Video Download?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vicky Bonick to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. 1DM+: One download manager plus [formerly IDM+] is the fastest and most advanced download manager (with Torrent download support) available on android.

2. And it doesn't run background services if there's nothing to download and Smart download option is disabled which increases battery life.

3. Disclaimer: Downloading and viewing of any file protected by copyright is prohibited and regulated by the laws of the country where you live.

4. It's upto 500% faster than normal download.

5. We assume no responsibility for any misuse of our App.

1. I've literally tried them all and it just doesn't get any easier, faster, or better... not only does it pick up the video and audio and data in each page, but it gives you the option to download several sizes, in case you need a smaller file.

2. It looks like it has a lot of options to someone who understands all of the download options)I've been using this app for a long time now and there's still so many options and configurations I haven't even tried yet.

3. It has detected every video I've shared to it, and grabs appropriate video titles as the filenames (instead of the actual filenames which may just be 720p.mp4). It has an extensive array of features, and definitely worth paying for the app! Many apps claim to do the same thing, and they all fail to perform.

4. :)It still great 😀 I didn't knew that also supports Torrent download and works great, it has a lot of details of the Torrent and you can adjust the upload/download transfer data limit.

5. Just the browser part of the application would be an incredible standalone app and well worth the price, even without the ability to scrape websites for content, videos, and other media.

6. It has everything that was missing from the other download manager I was using.

7. I had been using a different app (ADM) and ended up finding 1DM because the app I was using previously started removing key features and had become all but useless on most sites.

8. This is a great app.This is an excellent download manager, and it's conveniently packaged with it's own browser.

9. I've been using 1DM+ for over a year and I still discover new capabilities and uses for it all the time.Been using 8 months.

10. With how many browsers I have tried and use on a regular basis I can confidently say the ability to customize and easily access so many things is unparalleled in other browsers.

11. One request though.. ability to download and convert m3u8 files say to MP4.

1. Fix 1DM+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 1DM+: Restarting the app will resolve most errors.
2. Update the 1DM+ App. Here is how:
   1. On Android goto PlayStore » Search for "1DM+" » Open 1DM+: Browser & Video Download » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1DM+ » click "UPDATE".
3. Clear 1DM+: Browser & Video Download app cache: Clearing cached data will force your app to retrieve the latest data directly from 1DM+ servers.
   1. On Android, goto Settings » Apps » Select "1DM+: Browser & Video Download" » click Storage » click "Clear Cache".
4. Check 1DM+ app permissions. If any of these permissions required to use your device's features are disenabled, 1DM+ might not work.
5. Uninstall and reinstall 1DM+. If nothing else has worked, completely uninstall 1DM+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 1DM+ not working

2. Fix 1DM+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 1DM+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 1DM+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 1DM+ may not be able to connect to the Internet when running in the background.