Published by FINE MY

Report an issue with SnapVideo.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with SnapVideo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of FINE MY to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SnapVideo image 1 contact SnapVideo image 2

SnapVideo Customer Insights

1. Ads about every five seconds, and then the app keep stopping.Hello good morning snap video AppVery poor app.

2. I uninstalled this app less than 5 minutes after I signed up.

Steps to Troubleshoot & Fix SnapVideo Issues

1. Fix SnapVideo Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SnapVideo: Restarting the app will resolve most errors.
  2. Update the SnapVideo App. Here is how:
    1. On Android goto PlayStore » Search for "SnapVideo" » Open SnapVideo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SnapVideo » click "UPDATE".
  3. Clear SnapVideo app cache: Clearing cached data will force your app to retrieve the latest data directly from SnapVideo servers.
    1. On Android, goto Settings » Apps » Select "SnapVideo" » click Storage » click "Clear Cache".
  4. Check SnapVideo app permissions. If any of these permissions required to use your device's features are disenabled, SnapVideo might not work.
  5. Uninstall and reinstall SnapVideo. If nothing else has worked, completely uninstall SnapVideo then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SnapVideo not working


2. Fix SnapVideo Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SnapVideo be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SnapVideo not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SnapVideo may not be able to connect to the Internet when running in the background.

Reported Issues