Published by Delivery Hero Hungary Kft on Oct 29, 2024

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Why should I report an Issue with foodora - Food & Groceries?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Delivery Hero Hungary Kft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About foodora - Food & Groceries

1. Whether you’re looking for the biggest brands or your favourite local restaurant or shop, foodora works with the best spots near you. Pizza or sushi? Groceries or gifts?

2. It’s our mission to bring everything you want, need or crave right to your door, whether it’s a meal from your favourite local restaurant or same day grocery delivery and cleaning supplies. Missing milk? Batteries? Detergent?

3. We know the best food for every cuisine that your city has to offer. foodora is the best food delivery service in your city – so take the first bite and download now!

4. foodora brings your neighbourhood closer - order restaurants, shops, or foodora market where available.

5. Choose your favourite shops for everything from groceries to drinks to health to pharmaceuticals and even electronics.

6. Then, choose your favourite restaurant or shop and place an order.

7. Order from thousands of products with shops on foodora.

8. We deliver food and groceries in a flash – whatever you’re after.

9. Hungry for wood-fired pizza, a classic burger or super fresh sushi?

10. Whatever you’re after, our rider will be at your doorstep with a smile, while you save time to do something else you love.

11. If you need something to watch, you can track your rider in real-time. Just sit back and enjoy.

foodora Customer Insights

1. I was going to order a single pizza for 8 eur but ofc the discount was only valid for orders over 10 euros, so I added stuff I didnt really need, 14 eur in the end, but I thought the extra stuff would be basically free with the discount so why not.

2. For example now I cannot open the full description of the food just after adding it to the basket, or for the GO option the progress is not informative anymore, please bring back the map view...I hate the new look and feel of the app.

3. They should have been carried over to the new app.It should be illegal for restaurants and cafes other than globally recognised ones (such as McDonald's) to use stock images that are bought from internet or providing zero image about the product.

4. Another thing is why a comments section doesn't exist in the shops? Verified purchases should be eligible to comment and leave a score.The 4.0 version which was released recently has many bugs and is more complicated to use.

5. The system usage fee is just the icing on the cake.They redesigned the user interface, renamed the app, and were offering huge discounts, so I said I will give it a shot, but it seems old habits die hard.

6. Also, price in the restaurant is different as in the Foodora!!! If food is bad, it's bad, nobody cares.UPDATE: Reduced to one star.

7. After more than an hour of waiting, the restaurant called me themselves to apologise because the food had been ready for half an hour and no courier had come to collect.

8. I entered the coupon, made the order and sure enough, was billed 14 euros, no discount whatsoever.

9. As if I were on a 2G carrier... And the food in the app is still more expensive than on the price on the restaurants' own webpage.

10. For example, pizzerias are commonly providing perfect looking pizza photos but then you end up recieving a terrible pizza.

11. And support say you that they can't help you! Bravo!I kept getting ads for this app, promising two 5 eur discounts on 1st 2 orders so I thought why not try it.

Steps to Troubleshoot & Fix foodora Issues

1. Fix foodora Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart foodora: Restarting the app will resolve most errors.
  2. Update the foodora App. Here is how:
    1. On Android goto PlayStore » Search for "foodora" » Open foodora - Food & Groceries » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for foodora » click "UPDATE".
  3. Clear foodora - Food & Groceries app cache: Clearing cached data will force your app to retrieve the latest data directly from foodora servers.
    1. On Android, goto Settings » Apps » Select "foodora - Food & Groceries" » click Storage » click "Clear Cache".
  4. Check foodora app permissions. If any of these permissions required to use your device's features are disenabled, foodora might not work.
  5. Uninstall and reinstall foodora. If nothing else has worked, completely uninstall foodora then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing foodora not working


2. Fix foodora Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make foodora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to foodora not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, foodora may not be able to connect to the Internet when running in the background.

Reported Issues