Contact BKK Info Customer Service

Why should I report an Issue with BKK Info?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BKK Budapesti Közlekedési Központ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. An official application of BKK Centre for Budapest Transport, the transport organising authority of the Hungarian capital.

2. First-hand up-to-the-minute public transport information.

1. It cannot send you notifications, only emails... who the hell notify you via email about the latest transport updates instead of the quick and trustworthy push notifications?The application is slow and displays less information than the website.

2. The few times it worked it was useful.könyörgöm, fixáljátok már meg az értesítéseket, mert senki nem fog villamosra/buszra/metróra szálláskor appot nyomkodni, hogy épp jár-e, amire felszállt.The application does not work.

3. Furthermore, it informs about non-planned traffic changes with significant delay.doesn't workDon't bother.

4. You're better off with the mobile site or requesting e-mail updates about public transport changes.

5. I mean, it doesn't matter what language you set, it will stick with system default anyway.

6. In theory, the app should provide real time traffic info.

7. In reality all it provides are errors that is not working.

8. Forget it.

1. Fix BKK Info Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BKK Info: Restarting the app will resolve most errors.
2. Update the BKK Info App. Here is how:
   1. On Android goto PlayStore » Search for "BKK Info" » Open BKK Info » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BKK Info » click "UPDATE".
3. Clear BKK Info app cache: Clearing cached data will force your app to retrieve the latest data directly from BKK Info servers.
   1. On Android, goto Settings » Apps » Select "BKK Info" » click Storage » click "Clear Cache".
4. Check BKK Info app permissions. If any of these permissions required to use your device's features are disenabled, BKK Info might not work.
5. Uninstall and reinstall BKK Info. If nothing else has worked, completely uninstall BKK Info then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BKK Info not working

2. Fix BKK Info Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BKK Info be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BKK Info not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BKK Info may not be able to connect to the Internet when running in the background.