Contact Cometin Customer Service

Why should I report an Issue with Cometin?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stjin to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The reason I have given 1 star is because the features provided do not work perfectly, like there's no fingerprint with ambience display, shake to module does not registers shake quickly, so when the time comes, you will still be using your normal ways to get things done.I love this app, I use the Remap, Shh and Hide Heads-Up modules.

2. Oh btw there is a slight problem with the Shake Motion Module where if you've locked the phone for a while and you want to turn on the flashlight, it triggers 3 or 4 times regardless of the sensitivity.I see a lot of potential! Edit - Great to see an active developer who constantly updates the app to make it better.

3. Since using app more, it's just buggy as hell, modules turn on randomly even when disabled, or activate on start up when they are not in the start up list and don't show as active in notifications bar.

4. Thank you for your help.I literally can't wait for what modules will come out next! This whole app does feel a bit like it's in beta, for example the modules take a while to enable and disable but they still work.

5. I have tried the ambient display again- thank you for adding the new features ! The brightness issue is back - AOD doesnt timeout but stays at max brightness all the time.

6. Nonetheless, I thought Cometin would keep my Always On Display (from Samsung) and only draw over it with extra effects but it's actually another entire AOD so I couldn't to get both working at the same time.

7. (-100 for module [cometin_immersive].) Update: rebooted my device and tried again: it still didn't work.

8. Instructions seem vague in places, like am I supposed to have the stock "always on display" enabled or not? I didn't have any use for the other modules.

9. I very rarely turn off or restart my phone, nonetheless I find myself having to re-enable all my modules at least once a weekCaffeine clock stops after a few seconds.

10. Another problem - notifications don't seem to show up(Yeah sure i dont have a telegram so email it is!)I gave this a fair review before (⭐⭐⭐) but I see that has disappeared.

11. Completely lost any notifications, couldn't drag down from the notification bar without phone going to black screen and locking.

1. Fix Cometin Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cometin: Restarting the app will resolve most errors.
2. Update the Cometin App. Here is how:
   1. On Android goto PlayStore » Search for "Cometin" » Open Cometin » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cometin » click "UPDATE".
3. Clear Cometin app cache: Clearing cached data will force your app to retrieve the latest data directly from Cometin servers.
   1. On Android, goto Settings » Apps » Select "Cometin" » click Storage » click "Clear Cache".
4. Check Cometin app permissions. If any of these permissions required to use your device's features are disenabled, Cometin might not work.
5. Uninstall and reinstall Cometin. If nothing else has worked, completely uninstall Cometin then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cometin not working

2. Fix Cometin Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cometin be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cometin not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cometin may not be able to connect to the Internet when running in the background.