Published by Aurita

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Why should I report an Issue with Kids Story Builder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Aurita to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Kids Story Builder Customer Insights

1. ThanksI love this game, it's unique and learning app, this app is perfect for 6 years old, once i was 5 i downloaded the app free! It was better then i thought!! l think it's over the reunion more atoning and vlieceling more adding -on and olumer.Help young kids create their own exciting and personalised stories using real photos and voices.

2. This is what I have been looking for in a social story app for a long time, and it is so simple it will let me adapt easily as my kid grows.Its a great app, but cant resize pics to fit page frames.

3. I'll definitely be sharing this when folks contact me looking for an alternative to Pictello since that app is only available on Apple devices.Just downloaded and think it's awesome and easy to use as for the writing part.

4. If you have a crazy child or two around the house like this app developer has, one technique that's great for a laugh is to use the camera on your device to get the visuals and then let their imagination run wild whilst recording their interpretation of the photo with the microphone.

5. The app has a few more features on my iPad compared to the Android version but it's great to be able to create things and share between devices.

6. Please add a picture editor to this...will be uninstalling if nothing is updated.I love this app!! It is so fun and I love the fact that you can record your own voice for the stories so the writing is said by you.

7. I hope you can fix the problem of sharing, so I will be able to give 5 stars :)Easy to use and can share between platforms.

8. The picture part is ridiculous! Every single picture I added had to be edited in my photo galery first and cropped smaller, none fit or it would automatically turn all my pictures sideways.

9. It would be fabulous to be able to share finished stories with grandparents and school.

10. However, while exploring the App I found a huge difficulty in sharing the file of the story which was created.

11. I built a 7 page story with custom photos, text and audio in about 10 minutes.

Steps to Troubleshoot & Fix Kids Story Builder Issues

1. Fix Kids Story Builder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kids Story Builder: Restarting the app will resolve most errors.
  2. Update the Kids Story Builder App. Here is how:
    1. On Android goto PlayStore » Search for "Kids Story Builder" » Open Kids Story Builder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kids Story Builder » click "UPDATE".
  3. Clear Kids Story Builder app cache: Clearing cached data will force your app to retrieve the latest data directly from Kids Story Builder servers.
    1. On Android, goto Settings » Apps » Select "Kids Story Builder" » click Storage » click "Clear Cache".
  4. Check Kids Story Builder app permissions. If any of these permissions required to use your device's features are disenabled, Kids Story Builder might not work.
  5. Uninstall and reinstall Kids Story Builder. If nothing else has worked, completely uninstall Kids Story Builder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kids Story Builder not working


2. Fix Kids Story Builder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kids Story Builder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kids Story Builder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kids Story Builder may not be able to connect to the Internet when running in the background.

Reported Issues

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