Contact True Customer Service

Why should I report an Issue with True - Private Group Sharing?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of True Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. True has been designed to protect your privacy with private threaded, beautiful sharing. • It’s the quality of relationships, not quantity, that make us happier. • We don’t spy on you, read your cookies or follow you around the internet.

2. True is real friends and real life without commercial interruption.

3. Social today no longer feels like a Happy Valley, it’s more like we’re all living in a big creepy commercial.

4. We share an endless stream of news and ideas pushed by these companies and no longer share our real lives.

5. Real friends and real life without commercial interruption.

6. It’s this real-life Happy Valley that inspired us to build a company that gets back to things that matter.

7. You come to True to see real updates from friends.

8. Content they created themselves, not clickbait designed to hold your attention and manipulate opinion. True lets you… be you.

9. It’s the joy of making new friends and connecting with old ones that strengthen our sense of community.

10. By combining beautiful, edge-to-edge storytelling with private messaging, it’s the best of both worlds. What do we all love?

11. Old-school social is for blasting your life to people you don’t really know, measured by standards you will never achieve.

1. (i would also suggest a group chat feature for better communication, also dark mode)Superb, just what I was looking for! Private, friendly, and easy to use with no targeted ads every other second.Sone reviews are paid or someone doing a pitty review for you .

2. It does have a privacy button but I am not sure what people can and not can not see because, unlike other apps, I cannot view my profile as others can see it.The new version of True is absolutely terrific.

3. I get to create private threads with the people in my life that I want to hear from; and share all kinds of stories, photos and content.

4. True is a social media app that connects you with people who share your interests.

5. So far, I'm less than impressed co aidering they can't seem to send a validation code to my phone.**Update- Just about a year later, it still has the same issue.** Profile picture won't load and the posts fails.

6. Your data is always secure, and you can choose what information you share with others.This a Good App, It is Simple and Low on Storage unlike on WeChat its draining my Storage on Phone.

7. this will be a mainstream social media platform if you do! thankyou for this app, i wish you continue on what you are doing.

8. It's a great way to find new friends, meet up with old ones, and stay connected with the people you care about.

9. BabystepsCan't get a validation code! Was notified of lots of tracking attempts.

10. If you want this to be big , you need to advertise or have a tech site do a public review.

11. Requesting make it available in Mobile Data Mode.

1. Fix True Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart True: Restarting the app will resolve most errors.
2. Update the True App. Here is how:
   1. On Android goto PlayStore » Search for "True" » Open True - Private Group Sharing » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for True » click "UPDATE".
3. Clear True - Private Group Sharing app cache: Clearing cached data will force your app to retrieve the latest data directly from True servers.
   1. On Android, goto Settings » Apps » Select "True - Private Group Sharing" » click Storage » click "Clear Cache".
4. Check True app permissions. If any of these permissions required to use your device's features are disenabled, True might not work.
5. Uninstall and reinstall True. If nothing else has worked, completely uninstall True then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing True not working

2. Fix True Server issues & Internet Connection

1. Check network connection: An unstable Internet will make True be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to True not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, True may not be able to connect to the Internet when running in the background.