Published by NearGroup Inc

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Why should I report an Issue with NearGroup : An app which focuses on privacy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NearGroup Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

NearGroup Customer Insights

1. And also, I cleared the cache and data of play store, still I can't install near group.1.) Always got notifs rhat someone message me, but when I check there is no new messages it just loads and then nothing 2.) Old messages cannot be found on the My Messages tab Please fix this issue.

2. If someone gifts you coins, only half will be added to your wallet.The experience was fantastic because we had our privacires and can report people with unusual status and messages.

3. You can easily talk to mutual gender easily find someone you will really like, but now its trying hard to be like the other company apps, its having Nooo originality now, before you can tell that near group is very unique but now its just weird and money greedy.

4. Or atleast bring back the fb game of profoundly, in that game can actually see all the messages and its kind of accurate and consistent about the notifs.

5. However, my only problem is that whenever I open the app the first time everyday, it always slows down.This is a great app but I like it more when you can make a room and have as many audiences and a co speaker.

6. Is there something i can do to fix this error? Edit: Already sent an email but didnt receive any response yet.When I try to connect, "invalid url" always appears.

7. I've been using this app for a couple of months and I've encountered many bugs but this one, I think could be the reason why I'm gonna quit using this.

8. This is a great app, however, whenever i tried to connect, there is always a pop up saying "Invalid url".

9. Some of the users are already frustrated about the notifs that they receive then found out none.

10. And why is it that even if I plug my earphones on it's still on loud speaker?Neargroup is very fun and very easy to use before.

11. When I opened this app today, all of my coins were suddenly gone and all of the conversations disappeared as well.

Steps to Troubleshoot & Fix NearGroup Issues

1. Fix NearGroup Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NearGroup: Restarting the app will resolve most errors.
  2. Update the NearGroup App. Here is how:
    1. On Android goto PlayStore » Search for "NearGroup" » Open NearGroup : An app which focuses on privacy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NearGroup » click "UPDATE".
  3. Clear NearGroup : An app which focuses on privacy app cache: Clearing cached data will force your app to retrieve the latest data directly from NearGroup servers.
    1. On Android, goto Settings » Apps » Select "NearGroup : An app which focuses on privacy" » click Storage » click "Clear Cache".
  4. Check NearGroup app permissions. If any of these permissions required to use your device's features are disenabled, NearGroup might not work.
  5. Uninstall and reinstall NearGroup. If nothing else has worked, completely uninstall NearGroup then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NearGroup not working


2. Fix NearGroup Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NearGroup be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NearGroup not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NearGroup may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete it completely

    — by Jethro Palo 2 years ago

  • I was charged for the app even if I'm not using it, there was 5 multiple charge on my account of 148.53 php, I don't know why your messenger don't have the unsubscribe button or option. I cannot install the app because I'm using Huawei phone.

    — by Efren Rey Lumacad 3 years ago

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