Published by Asia Innovations HK Limited on May 7, 2024

Report an issue with Haya.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Haya - Group Voice Chat App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Asia Innovations HK Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Haya - Group Voice Chat App image 1 contact Haya - Group Voice Chat App image 2

Haya Customer Insights

1. Nope**CASHION**WORST app of live stream apps !!!! [ Battery killer ] + [ Mobile Heater ] + [ Connection %3® ] - "Screen" must be on alltime - - Haven't "spilit-screen" - - Tooooo much "heat" batteryy- - Toooooo much "heat & use cpu" - - Tooooo much "memory" use - Delete this b.sh TnxAlthough very good.. But few people are good .. Difficult to understand in starting when you join this application.. No one helped me to understand.. Now I Myself understood this app.. Although good 👍👍😎😎It just copyright from Uplive besides video streaming.

2. This app made no differentMost confusing app ever I was on there for five minutes and that was it for me.I am not able to go video live streaming and multivideo chat..I got banned for no reason and like I haven't did anything and I emailed them and got no replay, the app don't care about anything.

3. Don't downloadVery nice app... clear voice qualityNot login with phone number.

4. Try not bombarding your users with popups for whatever the second I join the app.

5. Between tutorials, begging for gems, random permissions over and over.

6. Realy fake app.Very confusing/disorientating app.

7. I just do something on Uplive.

8. I can't even figure out how to use it myself.

Steps to Troubleshoot & Fix Haya Issues

1. Fix Haya Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Haya: Restarting the app will resolve most errors.
  2. Update the Haya App. Here is how:
    1. On Android goto PlayStore » Search for "Haya" » Open Haya - Group Voice Chat App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Haya » click "UPDATE".
  3. Clear Haya - Group Voice Chat App app cache: Clearing cached data will force your app to retrieve the latest data directly from Haya servers.
    1. On Android, goto Settings » Apps » Select "Haya - Group Voice Chat App" » click Storage » click "Clear Cache".
  4. Check Haya app permissions. If any of these permissions required to use your device's features are disenabled, Haya might not work.
  5. Uninstall and reinstall Haya. If nothing else has worked, completely uninstall Haya then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Haya not working


2. Fix Haya Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Haya be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Haya not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Haya may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.

    — by gantulga 2 years ago