Contact SaferCar Customer Service

Why should I report an Issue with SaferCar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of National Highway Traffic Safety Administration to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app definitely has potentialI would love to just easily click on an app to find out if my car has recalls that I need to look into our even report a recall that I noticed but unfortunately the app does have bug 😞 issues keeps crashing everytime I tried to pull up recalls on my car and won't allow me to pull them up I noticed the app has not been updated since 2016 definitely needs to be updated and bugs and issues need to be fix definitely see the good and the app and how it can helpThis is one sorry @$$ app! To many bugs/crashes and looks like the developers didn't even finish some of the features! Their website is not any better either! OMG! I can't believe our tax dollars are funding this half @$$ (cr)app!🤬Absolutely terrible.

2. It does not work on Android phones.....Horrible app, won't save your info, won't search anything and crashes on a dimethis app keeps crashing before i am able to enter the year of the vehicle.

3. Needs an update.App doesn't work correctly-Galaxy s10 if you attempt to search carseat recalls it won't load at allThis app does not even deserve a one star.

4. It crashes every time you try to perform a search on anything.not useful.

5. downloaded to try to get car seat recalls but cant search.

6. Par for a government developed tool.This use to be a great app, but now Everytime I use it it just crashes.

7. fix that and maybe ill change rating.The app is full of glitches and crashes often.

8. It doesn't even work.

1. Fix SaferCar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SaferCar: Restarting the app will resolve most errors.
2. Update the SaferCar App. Here is how:
   1. On Android goto PlayStore » Search for "SaferCar" » Open SaferCar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SaferCar » click "UPDATE".
3. Clear SaferCar app cache: Clearing cached data will force your app to retrieve the latest data directly from SaferCar servers.
   1. On Android, goto Settings » Apps » Select "SaferCar" » click Storage » click "Clear Cache".
4. Check SaferCar app permissions. If any of these permissions required to use your device's features are disenabled, SaferCar might not work.
5. Uninstall and reinstall SaferCar. If nothing else has worked, completely uninstall SaferCar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SaferCar not working

2. Fix SaferCar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SaferCar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SaferCar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SaferCar may not be able to connect to the Internet when running in the background.