Published by The City of Miami Beach on Dec 7, 2023

Report an issue with Miami Beach Gov.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Miami Beach Gov?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The City of Miami Beach to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Miami Beach Gov

1. The official City of Miami Beach mobile app that brings the resources of city government directly to residents and businesses.

2. Key features include the ability to report concerns, check current beach conditions, track the free citywide trolley, pay fees, stream MBTV live, stay current on city news and view a comprehensive calendar of meetings and events.

Miami Beach Gov Customer Insights

1. The application need to be updated to work on latest phone operating systems, otherwise is useless!Interactive, visually fluid and easy to use app with options to efficiently communicate the needs of the overall growth and development of the city.no matter how much information you input when reporting an issue.... no one from city can figure it out.

2. When I try to use the tracker, a black bar obstructs options so unable to choose a route.I had a great experience using the application, it was user friendly and seemed to function without a glitch until it suddently went blank a few days ago.

3. basically inept city employees and app.Many times it reads select an address or drag pin the pin is nowhere to be found and i have selected a legitimate address the app just refuses to workcity is non responsive to reports and lately app doesnt even function- always ever a message to try again later.

4. Also, white text on white background doesn't great for readability... SmhOutdated and not working.

5. Been like this for three weeks or so.App is great when it works, but too often it does not.

6. Checked both in dark and light mode.App has been crashing ever since the last update.

7. Unfortunately it does not let you select the type of complaint that you want to log.

8. Just pops up warning screen when clicking to log in, saying something went wrong, try again later.

9. Would be a great app to log issues easily.

10. Hope the app is back running like normal soon.App is very unstable and crashes often.

11. It defaults to Noise complaint only.

Steps to Troubleshoot & Fix Miami Beach Gov Issues

1. Fix Miami Beach Gov Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Miami Beach Gov: Restarting the app will resolve most errors.
  2. Update the Miami Beach Gov App. Here is how:
    1. On Android goto PlayStore » Search for "Miami Beach Gov" » Open Miami Beach Gov » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Miami Beach Gov » click "UPDATE".
  3. Clear Miami Beach Gov app cache: Clearing cached data will force your app to retrieve the latest data directly from Miami Beach Gov servers.
    1. On Android, goto Settings » Apps » Select "Miami Beach Gov" » click Storage » click "Clear Cache".
  4. Check Miami Beach Gov app permissions. If any of these permissions required to use your device's features are disenabled, Miami Beach Gov might not work.
  5. Uninstall and reinstall Miami Beach Gov. If nothing else has worked, completely uninstall Miami Beach Gov then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Miami Beach Gov not working


2. Fix Miami Beach Gov Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Miami Beach Gov be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Miami Beach Gov not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Miami Beach Gov may not be able to connect to the Internet when running in the background.

Reported Issues