Contact B4UFLY Customer Service

Why should I report an Issue with B4UFLY by FAA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Federal Aviation Administration to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. B4UFLY is the simple way for drone operators to check airspace and local advisories before taking flight.

2. Stay compliant and contribute to safer national airspace by making yourself aware of advisories and restrictions in the airspace and local advisories around you.

3. With B4UFLY, you simply open the app and select where you want to fly to see the status of the airspace selected, as well as details regarding surrounding advisories.

4. We have also added new crowdsourcing functionality for people to contribute to our global advisory and compliance database.

5. B4UFLY is provided through a partnership between the FAA and Aloft (formerly Kittyhawk).

6. If you have a general question or comment about UAS or drones, please send us an email at UASHelp@faa. gov or call us at 844-FLY-MY-UA (359-6982) 8am – 4pm ET Monday – Friday.

1. Made even worse because I don't recall mention of wilderness areas in the TRUST training and see no mention of it on the FAA part 107 site, but they require you to check this app before you fly which doesn't have it.Unfinished app? The app refuses to load a view of any map.

2. So, in most cases I will still use Airmap or Kittyhawk, but this is finally a good alternative.I am on a Samsung Galaxy S9+: it does not work! The biggest problems with this app are that it goes unresponsive/crashes, and it does not have buttons to confirm address entry.

3. This app both makes it very simple to see if you can legally fly in your current (or any) airspace, and it turns out i was wrong, there is plenty of room to fly! The app also has several different ways to view the map which is greatAwful when using on a tablet.

4. The map loads just fine, but when looking at the info bar below (the one displaying LAT and LONG), it appears in the left hand corner of screen and is chopped off in the middle, so some info doesn't display correctly.

5. This is unfortunate because you are likely using this app at home to see if you can fly in a location, and the larger screen of a tablet is ideal for this situation, but it doesnt work properly on such a device.

6. It does NOT include wilderness area! That is a very easy feature to add, since there are shapefiles available, but for some reason they aren't in here? If they were in here, it would easily be 5 stars.

7. The only thing it works for is showing you the location of certain Heli pads and airports as well as radius from those airports.

8. It's not like designated wilderness areas suddenly pop up or disappear, which would make it difficult to chart.

9. Wilderness areas are crucial to know, especially here in the PNW where we are surrounded by them, but alas, I have to use a separate app for that.The new version is SO much better than the old version.

10. Im new to drones and was reviewing the sectional maps of my area and started to get worried because of how difficult and tedious they are to read.

11. I use a few different apps, but nothing offers push notifications regarding air traffic, only weather changes.

1. Fix B4UFLY Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart B4UFLY: Restarting the app will resolve most errors.
2. Update the B4UFLY App. Here is how:
   1. On Android goto PlayStore » Search for "B4UFLY" » Open B4UFLY by FAA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B4UFLY » click "UPDATE".
3. Clear B4UFLY by FAA app cache: Clearing cached data will force your app to retrieve the latest data directly from B4UFLY servers.
   1. On Android, goto Settings » Apps » Select "B4UFLY by FAA" » click Storage » click "Clear Cache".
4. Check B4UFLY app permissions. If any of these permissions required to use your device's features are disenabled, B4UFLY might not work.
5. Uninstall and reinstall B4UFLY. If nothing else has worked, completely uninstall B4UFLY then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing B4UFLY not working

2. Fix B4UFLY Server issues & Internet Connection

1. Check network connection: An unstable Internet will make B4UFLY be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to B4UFLY not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, B4UFLY may not be able to connect to the Internet when running in the background.