Published by US Environmental Protection Agency on Jun 13, 2024

Report an issue with School IAQ Assessment Tool.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with School IAQ Assessment Tool?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of US Environmental Protection Agency to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About School IAQ Assessment Tool

1. The School IAQ Assessment app will serve as a “one-stop shop” for merging guidance from EPA’s IAQ Tools for Schools Action Kit with proven strategies for specifically addressing ventilation, cleaning and maintenance, environmental asthma triggers, radon, and integrated pest management.

2. Nearly 56 million people, approximately 20 percent of the U. S. population, spend their days inside elementary and secondary schools.

3. Indoor levels of air pollutants can be two to five times higher, and occasionally 100 times higher, than outdoor levels.

4. Do you know how poor indoor air quality can affect the productivity of students and staff?

5. Have you performed an assessment of your school facilities focused on IAQ?

6. Whether you are developing, sustaining or reinvigorating your IAQ management program, this tool will help you identify and prioritize IAQ improvements district-wide.

School IAQ Assessment Tool Customer Insights

1. This app helps bring school IAQ management into the future! So great.Great to have access to extra resources.

Steps to Troubleshoot & Fix School IAQ Assessment Tool Issues

1. Fix School IAQ Assessment Tool Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart School IAQ Assessment Tool: Restarting the app will resolve most errors.
  2. Update the School IAQ Assessment Tool App. Here is how:
    1. On Android goto PlayStore » Search for "School IAQ Assessment Tool" » Open School IAQ Assessment Tool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for School IAQ Assessment Tool » click "UPDATE".
  3. Clear School IAQ Assessment Tool app cache: Clearing cached data will force your app to retrieve the latest data directly from School IAQ Assessment Tool servers.
    1. On Android, goto Settings » Apps » Select "School IAQ Assessment Tool" » click Storage » click "Clear Cache".
  4. Check School IAQ Assessment Tool app permissions. If any of these permissions required to use your device's features are disenabled, School IAQ Assessment Tool might not work.
  5. Uninstall and reinstall School IAQ Assessment Tool. If nothing else has worked, completely uninstall School IAQ Assessment Tool then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing School IAQ Assessment Tool not working


2. Fix School IAQ Assessment Tool Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make School IAQ Assessment Tool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to School IAQ Assessment Tool not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, School IAQ Assessment Tool may not be able to connect to the Internet when running in the background.

Reported Issues

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