Contact Fusion Audio Customer Service

Why should I report an Issue with Fusion Audio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fusion Electronics Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Depending on the Fusion marine entertainment system purchased you can either connect to the app via Bluetooth or Wi-Fi (consult stereo specifications for connection method), both streaming and control is available from the connected device. 1 – Fusion Audio control over Wi-Fi is available on the MS-RA770*, MS-RA670, MS-WB670, MS-WB675, MS-SRX400, MS-UD755, MS-AV755, MS-UD750, MS-AV750.

2. Digital Signal Processing (DSP): Using environmental information and customized Fusion speaker profiles, you can now achieve customized, optimized audio for any area of your boat, resulting in an entertainment system that is perfectly tuned for premium audio reproduction, and programmed to protect your system season after season.

3. Fusion Entertainment, the world’s leading marine entertainment manufacturer introduces advanced wireless remote control for any supported marine entertainment system via Fusion Audio.

4. Navigate all music sources, independent volume zone control, ability to control entertainment systems connected to the same Wi-Fi network.

5. Navigate albums, artists and playlists with the same ease of use as navigating the Fusion marine interface.

6. Setting up your DSP profiles is made simple with the Fusion Audio app.

7. Whether you’re on the move or at the helm, quick access to the onboard entertainment is only an ‘App’ away.

8. The app supports the Apollo series features including over-the-air software updates via the app.

9. Album art is displayed on screen (Wi-Fi only).

10. Note: * The MS-RA770 has inbuilt Wi-Fi, other models must be connected over Ethernet to a Wi-Fi router. 2 – Fusion Audio control over Bluetooth is available on the MS-RA770, MS-RA670, MS-WB670, MS-WB675, MS-SRX400, MS-RA210, MS-RA60, MS-UD755, MS-AV755, MS-UD750, MS-AV750, MS-UD650, MS-AV650, MS-RA70/RA70N, MS-RA70SXM, MS-BB100, Stereo Active and Panel Stereo.

1. All back to zero...Connecting my Android phone to the Fusional panel stereo is easy and reliable which quite frankly is essential as it's not a user friendly piece of equipment to be operated manually.Not suitable for multi unit installs.

2. I am very disappointed in my fusion head unit, not sure which is harder to use the phone app or the actual head unit which takes a dozen clicks to even get to the tone adjustments, and can't find a way to do this in the app.

3. First and like others noted, the reconnect time is annoying, especially if you're grabbing your phone to mute or turn down the radio and stand there numb while the app reconnects to the radio.

4. you have to really search to find different adjustments, seems like every time I get on it something is different and of course the no connection found is really frustrating when I am clearly connectedNever connect when Bluetooth off.

5. also the volume buttons on phone do not work on Bluetooth.Edit: FFS! Stop asking for a rating every time I adjust the volume!! 1.

6. I use it on a wall mounted tablet, power connector on one side and forces the interface to being upside down.not user friendly I am also very disappointed in this head unit for the price point.

7. my app on my phone takes a long time to find my radio.

8. The app keeps the phone's screen on, eventually leading to burn in on AMOLED devices, especially out in the sun where the screen brightness is high.

9. I have a multi unit installation and the head units are not great either.

10. I am writing this review hoping the developers put a little more effort into future usability, very frustrating trying to do anything is compounded by operating a boat.

11. The app has to be on screen and active all time of update.

1. Fix Fusion Audio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fusion Audio: Restarting the app will resolve most errors.
2. Update the Fusion Audio App. Here is how:
   1. On Android goto PlayStore » Search for "Fusion Audio" » Open Fusion Audio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fusion Audio » click "UPDATE".
3. Clear Fusion Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from Fusion Audio servers.
   1. On Android, goto Settings » Apps » Select "Fusion Audio" » click Storage » click "Clear Cache".
4. Check Fusion Audio app permissions. If any of these permissions required to use your device's features are disenabled, Fusion Audio might not work.
5. Uninstall and reinstall Fusion Audio. If nothing else has worked, completely uninstall Fusion Audio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fusion Audio not working

2. Fix Fusion Audio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fusion Audio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fusion Audio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fusion Audio may not be able to connect to the Internet when running in the background.