Published by Assistance Free on Feb 22, 2024

Report an issue with Assistance Free.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Assistance Free?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Assistance Free to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Assistance Free

1. Accédez facilement à l’assistance Freebox et l'assistance offres mobiles depuis l'application Free Assistance.

Assistance Free Customer Insights

1. vous n obtiendrez rien avec free.So complicated application very hard to get a personal to help....I really like Free SIM service, thanks a lot.It's in Spanish and it messes with my phoneReally useless support.

2. And free offers a really bad assistance service.Useless. It s the badest app ever, we cant have a data usage like all other operator, it s too hard for free....Dogshit. The app is on the same level than the support itself.

3. For instance, for a problem with network, I need to fist check the topic, and then the app gives only the choice to use FaceToFace, while in the website I could also send an email.

4. it is next to impossible to Rach customer service , and when you do, you quickly realise that they have no clue, no power, and couldn't care less anyway.

5. And if I try to click on FaceToFace, the app redirects me to the website, where I need to register etc.

6. The app doesn't provide anything more than the website.

7. Borderline hoax.Totally useless App.

8. This is app is just useless.

9. A true nightmare.terrible company.

10. It's just slower, more problematic.

11. perte de temps.

Steps to Troubleshoot & Fix Assistance Free Issues

1. Fix Assistance Free Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Assistance Free: Restarting the app will resolve most errors.
  2. Update the Assistance Free App. Here is how:
    1. On Android goto PlayStore » Search for "Assistance Free" » Open Assistance Free » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Assistance Free » click "UPDATE".
  3. Clear Assistance Free app cache: Clearing cached data will force your app to retrieve the latest data directly from Assistance Free servers.
    1. On Android, goto Settings » Apps » Select "Assistance Free" » click Storage » click "Clear Cache".
  4. Check Assistance Free app permissions. If any of these permissions required to use your device's features are disenabled, Assistance Free might not work.
  5. Uninstall and reinstall Assistance Free. If nothing else has worked, completely uninstall Assistance Free then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Assistance Free not working


2. Fix Assistance Free Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Assistance Free be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Assistance Free not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Assistance Free may not be able to connect to the Internet when running in the background.

Reported Issues