Contact The ePresse kiosk Customer Service

Why should I report an Issue with The ePresse kiosk?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Toutabo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Une interface depassee.Desabonnement difficileOu se trouve la rubrique mes réservations ? je n'arrive pas à la trouver"Lire ce numéro" ouvre une page blanche donc l'appli est inutile (Android 10, offre Premium offerte par Toutabo -lol le cadeau qui ne marche pas-).Impossible de résilier mon abonnementWide range of newspapers and magazinesUtilise des données et du stockage, mais il est extrêmement rare de parvenir à lire les journaux téléchargé... De plus impossible de passer le stockage sur la carte SD.

2. A choice of article or page for different reading experiences.Très bonne appliLente... Manque d'interactivité.

3. A good app but sometimes it freezes or crashes.

1. Fix The ePresse kiosk Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The ePresse kiosk: Restarting the app will resolve most errors.
2. Update the The ePresse kiosk App. Here is how:
   1. On Android goto PlayStore » Search for "The ePresse kiosk" » Open The ePresse kiosk » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The ePresse kiosk » click "UPDATE".
3. Clear The ePresse kiosk app cache: Clearing cached data will force your app to retrieve the latest data directly from The ePresse kiosk servers.
   1. On Android, goto Settings » Apps » Select "The ePresse kiosk" » click Storage » click "Clear Cache".
4. Check The ePresse kiosk app permissions. If any of these permissions required to use your device's features are disenabled, The ePresse kiosk might not work.
5. Uninstall and reinstall The ePresse kiosk. If nothing else has worked, completely uninstall The ePresse kiosk then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The ePresse kiosk not working

2. Fix The ePresse kiosk Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The ePresse kiosk be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The ePresse kiosk not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The ePresse kiosk may not be able to connect to the Internet when running in the background.