Published by AhaSave Video Downloader on Oct 20, 2023

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Why should I report an Issue with Video downloader for FB?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AhaSave Video Downloader to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Video downloader for FB image 1 contact Video downloader for FB image 2

Video downloader Customer Insights

1. If you hate ads, stay away from this app! Update: Developer incapable of making ad-free version.Works great but nails you with videos and ads and forces you to click on them.

2. I'm planning on paying the ad free version because I would like to support them for not making it obnoxious like other apps with ads.I like it a lot, it doesn't cost a penny to download whatever it is that you choose to download.

3. I dig it.Whyyyyyyyyyyyyyyyyyy do they keep adding the second download button back? Every time they go back to the former version, it works fine.

4. Remember when you got a virus back in the early 2000s and the computer screen would flood with pop ups and ads? Like that, only you can't avoid them and even use the app for its intended purpose without being held hostage to said ads and hoping none of them actually does give your phone a bug.So I downloaded this just on a whim, needing it for only one video.

5. If the developer spent more time creating a pro version without ads, perhaps a 5 star review would be appropriate.

6. Honestly surprised on how easy they make this... I copy the link, open the app and it's there ready to download because of the link I copied.

7. Then they add the second download button, it's completely unusable.

8. -After pasting a link, we push the green button, it tells us not to, but its the only way to get the next button to pop up and finish the process.

9. Because I hate the dumb autoplay, and also hate when the switch messing with me, I'll now writing those review.

10. If you can't update the app in a manner that actually works, just leave it like it is please.Overbearing ads, freezing downloads, incompatible formatting, difficult to use.

11. The reason for that 1, is the stupid way your app keeps bugging me to rate the app, AFTER rated that! And also, there is a toogle switch to control autoplay.

Steps to Troubleshoot & Fix Video downloader Issues

1. Fix Video downloader Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video downloader: Restarting the app will resolve most errors.
  2. Update the Video downloader App. Here is how:
    1. On Android goto PlayStore » Search for "Video downloader" » Open Video downloader for FB » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video downloader » click "UPDATE".
  3. Clear Video downloader for FB app cache: Clearing cached data will force your app to retrieve the latest data directly from Video downloader servers.
    1. On Android, goto Settings » Apps » Select "Video downloader for FB" » click Storage » click "Clear Cache".
  4. Check Video downloader app permissions. If any of these permissions required to use your device's features are disenabled, Video downloader might not work.
  5. Uninstall and reinstall Video downloader. If nothing else has worked, completely uninstall Video downloader then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video downloader not working


2. Fix Video downloader Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video downloader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video downloader not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video downloader may not be able to connect to the Internet when running in the background.

Reported Issues