Published by Ego for Information Technology on Apr 17, 2024

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Why should I report an Issue with Ego Driver?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ego for Information Technology to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ego Driver

1. Ego is making the whole ride requesting experience a whole new adventure.

2. Creating a community of drivers and passengers who connect through an app, and have one thing in common which is their love for new adventures.

Ego Driver Customer Insights

1. Atleast mention the promotional categories or allow the driver to withdraw his money anytime he wants.Sometime the app showing wrong location than the driver current location and when accept ride and see very far distance and cancelled then 2 SR deducted and the customer support is fully zero and nothing support service from the company through this app.

2. It happens some time , while driver reached the location or in the way client cancel the ride.

3. If any one made complaint without justification immediately they deduct 30 Riyals , later on complaint they return, but they have to consider the driver before fine.There is no customer services.

4. No safety for driver money from clients..e.g if clients didn't pay for ride driver can't do anything.

5. Ride cancellation fee must be added to the driver's account.

6. If drive to the customer and he cancels the request driver is the only one who bears whole expanses.

7. There should be an option for driver in the app either he collected the money from the clients or not.

8. Driver do not know where to go unless accept the ride.

9. If yes ok, if not ego should pay the driver and deduct from client's account.

10. Customer can cancel the trip even a seconds before you reach to customer location.

11. No withdrawal money , incase got 10 passengers and all paid online , so hard to refill fuel, management have to think about it.

Steps to Troubleshoot & Fix Ego Driver Issues

1. Fix Ego Driver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ego Driver: Restarting the app will resolve most errors.
  2. Update the Ego Driver App. Here is how:
    1. On Android goto PlayStore » Search for "Ego Driver" » Open Ego Driver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ego Driver » click "UPDATE".
  3. Clear Ego Driver app cache: Clearing cached data will force your app to retrieve the latest data directly from Ego Driver servers.
    1. On Android, goto Settings » Apps » Select "Ego Driver" » click Storage » click "Clear Cache".
  4. Check Ego Driver app permissions. If any of these permissions required to use your device's features are disenabled, Ego Driver might not work.
  5. Uninstall and reinstall Ego Driver. If nothing else has worked, completely uninstall Ego Driver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ego Driver not working


2. Fix Ego Driver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ego Driver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ego Driver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ego Driver may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Driver Mobile no: 0536099813۔۔۔he fraud me ۔۔۔charged me double charges۔۔refused to accept my wallet۔۔۔then collect thru stcpay also۔۔۔۔

    — by Mohammed kazam ali khan 1 month ago

  • Driver charged double charges۔۔۔ہی HIS Mobile no 0536099813

    — by Mohammed kazam ali khan 1 month ago

  • Driver charged double charges۔۔۔ہی HIS Mobile no 0536099813

    — by Mohammed kazam ali khan 1 month ago

  • Dear partner please help me to activate my driver app also all papers are attached successfully
    It's written we will contact you soon but no one even called me

    — by Mohamed Tarek 5 months ago

  • I’m trying to sign up in ego driver 3 days ago and nothing happens

    — by Ahmad Shaheen 1 year ago

  • I want to unlock my account because yesterday company block my account

    — by Jalaluddin khan 1 year ago

  • my old account has been deleted please open my account

    — by Mohsin Raza 1 year ago

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