Published by Alabama Department of Transportation on Feb 7, 2024

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Why should I report an Issue with ALGO Traffic?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Alabama Department of Transportation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About ALGO Traffic

1. ALGO Traffic provides live traffic camera feeds, updates on Alabama roads, and access to exclusive ALDOT information such as message sign readouts, incident and construction information, and current road congestion levels.

2. Create a profile on algotraffic. com to customize your default map settings, or check interstate traffic by viewing our live camera feeds.

3. Learn more about active alerts for the state, or use driving mode to be notified of upcoming events on your route.

4. Sponsored by the Alabama Department of Transportation (ALDOT) and the Alabama Law Enforcement Agency (ALEA).

5. Currently supporting Birmingham, Huntsville, Mobile, Montgomery, and Tuscaloosa regions.

6. Do not use this application while driving.

ALGO Traffic Customer Insights

1. Ther are several other traffic apps out there, and they pose no obstacles to use.Saw it advertised, tried to download but it keeps showing "Can't download ALGO Traffic." I opened the Google Play app from my settings, cleared the data, and cache and it still won't download.I just moved out of state but used this app constantly when I was commuting from Irondale to Bessemer for work.

2. Thanks ALGO Traffic!Algo website shows road partially blocked by flooding.

3. Great app for the traffic cameras and what lane is blocked during an accident, etc.I can't install the app! It downloads to 100%, but when it tries to install, it says it can't install and won't say why.

4. State Route 101 Wheeler Dam Road.Description of this app sounds absolutely wonderful but unable to use iy because no password requirements were provided.

5. It is a very basic thing to have it center on YOU and reorient the map as you drive and I find it hard to believe they left that out!A lot better than the TN DoT traffic app! Oh wait, they don't have one.

6. Or it tells me the password I chose doesn't meet the requirements but doesn't have the requirements anywhere.

7. You can go directly to their website to see the cameras which I still find useful.It fails to let me register due to unknown error code.

8. Doesn't remember your location settings so you have to select everything every time you run it.

9. Algo app doesn't show the flooding.

10. I tried several variations "blindly," without success.App will not install.

11. My password meets the requirements.

Steps to Troubleshoot & Fix ALGO Traffic Issues

1. Fix ALGO Traffic Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart ALGO Traffic: Restarting the app will resolve most errors.
  2. Update the ALGO Traffic App. Here is how:
    1. On Android goto PlayStore » Search for "ALGO Traffic" » Open ALGO Traffic » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ALGO Traffic » click "UPDATE".
  3. Clear ALGO Traffic app cache: Clearing cached data will force your app to retrieve the latest data directly from ALGO Traffic servers.
    1. On Android, goto Settings » Apps » Select "ALGO Traffic" » click Storage » click "Clear Cache".
  4. Check ALGO Traffic app permissions. If any of these permissions required to use your device's features are disenabled, ALGO Traffic might not work.
  5. Uninstall and reinstall ALGO Traffic. If nothing else has worked, completely uninstall ALGO Traffic then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing ALGO Traffic not working


2. Fix ALGO Traffic Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make ALGO Traffic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to ALGO Traffic not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, ALGO Traffic may not be able to connect to the Internet when running in the background.

Reported Issues