Published by Ooredoo Algeria

Report an issue with Haya Store.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Haya Store?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ooredoo Algeria to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Haya Store

1. Obtenez dès maintenant des jeux PREMIUM (Versions complètes, sans publicité et sans achats supplémentaires) d'un large éventail de catégories dont : des jeux de sports, de course, de stratégie, des jeux retro, action et aventure, puzzle, arcade et plein d’autres catégories !

2. Vous pouvez également accéder à store. ooredoo. dz pour vivre l’expérience de Haya! Store. (*) La première semaine est GRATUITE pour les nouvelles souscriptions uniquement.

3. Store, vivez une expérience unique : Téléchargez et jouez en ILLIMITE aux meilleurs jeux PREMIUM des meilleurs développeurs et studios d’éditions.

4. Store et bénéficiez GRATUITEMENT* de la première semaine de votre souscription pour faire le plein de jeux.

5. Restez branchés, nous avons plus de jeux et de surprises à venir bientôt ! Téléchargez Haya!

6. Avec Haya!

7. Plus besoin de chercher ailleurs !

Haya Store Customer Insights

Steps to Troubleshoot & Fix Haya Store Issues

1. Fix Haya Store Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Haya Store: Restarting the app will resolve most errors.
  2. Update the Haya Store App. Here is how:
    1. On Android goto PlayStore » Search for "Haya Store" » Open Haya Store » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Haya Store » click "UPDATE".
  3. Clear Haya Store app cache: Clearing cached data will force your app to retrieve the latest data directly from Haya Store servers.
    1. On Android, goto Settings » Apps » Select "Haya Store" » click Storage » click "Clear Cache".
  4. Check Haya Store app permissions. If any of these permissions required to use your device's features are disenabled, Haya Store might not work.
  5. Uninstall and reinstall Haya Store. If nothing else has worked, completely uninstall Haya Store then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Haya Store not working


2. Fix Haya Store Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Haya Store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Haya Store not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Haya Store may not be able to connect to the Internet when running in the background.

Reported Issues

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