Published by CodeUX.design on Feb 4, 2024

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Why should I report an Issue with AuthPass – Password Manager?

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contact AuthPass – Password Manager image 1 contact AuthPass – Password Manager image 2

About AuthPass – Password Manager

1. Store your passwords, share across all your devices and easily find them whenever you need to login. 🧬 Generate secure random passwords for each of your accounts. 🖥 App available for Mac, iPhone, iPad, Android Phones and Tablets, Linux and Windows. 📂 Open multiple password files at the same time (e. g.

2. AuthPass stores all your passwords in the open Keepass format, exactly where you want it.

3. AuthPass is a stand alone password manager with support for the popular and proven Keepass (kdbx 3. x AND kdbx 4. x 🎉️) format.

4. Contributions welcome and encouraged 😅️ (Always looking for developers, translators, documentation writers, UI designer, etcc. :) ), just join our discord channel.

5. As an open source project there are no artificial feature restrictions, no ads and no requirement for payments.

6. Easily and securely keep track of all your Passwords!

7. It does not send your passwords to our servers.

8. This is an open source project which is still under heavy development, adding features.

AuthPass Customer Insights

1. I want to keep it turned on, and only replace the icons that don't look good.) Thank youI very much wanted to like this app, and I do in terms of the UI and usability, but unfortunately it suffers the same problem as another app I've tried to work with my Keepass files stored in Nextcloud - no offline access for when I don't have access to Nextcloud.

2. I use AuthPass on all my devices, both Android and Apple and can keep my kdbx database synchronised via AuthPass Cloud.

3. Also wish this app worked on older devices that run lollipop.Love this app! I'm having problems with the autofill service however.

4. Importing passwords via csv would also be appreciatedThere are subscription based tools half as good, and this one is free, open source, and has cloud support.

5. Useful for those who want to share their database between devices.Okay design, somewhat small buttons.

6. Can you change the way website icons behave so that we can change the automatically loaded icon to a custom one (once an icon is loaded from the web it can't be changed, I have to turn it off for all icons.

7. Doesn't reload the database file before saving changes, causing the app to overwrite any remote changes.

8. Sadly a show stopper for me.I should be able to keep the database from locking while the phone is unlocked.

9. I don't really know what causes such a delay but it makes the app absolutely unusable for me.Good KeePass port for synchronization.

10. Having it suggest the totp (also in notification) after having used a password would be very helpful.

11. Wanna rate this 5 stars but noticed a security flaw in the app contents being viewable from multitasking, and can be screenshot.

Steps to Troubleshoot & Fix AuthPass Issues

1. Fix AuthPass Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AuthPass: Restarting the app will resolve most errors.
  2. Update the AuthPass App. Here is how:
    1. On Android goto PlayStore » Search for "AuthPass" » Open AuthPass – Password Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AuthPass » click "UPDATE".
  3. Clear AuthPass – Password Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from AuthPass servers.
    1. On Android, goto Settings » Apps » Select "AuthPass – Password Manager" » click Storage » click "Clear Cache".
  4. Check AuthPass app permissions. If any of these permissions required to use your device's features are disenabled, AuthPass might not work.
  5. Uninstall and reinstall AuthPass. If nothing else has worked, completely uninstall AuthPass then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AuthPass not working


2. Fix AuthPass Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AuthPass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AuthPass not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AuthPass may not be able to connect to the Internet when running in the background.

Reported Issues