Contact SWR3 Customer Service

Why should I report an Issue with SWR3?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Südwestrundfunk to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the SWR3 app you can listen to pop music when, where and how it suits to you. ■ Missed your favorite song? ■ Chat in the broadcast studio?

2. If you don't get to it right away: You can simply add all the songs and contributions to your personal playlist that you want to listen to again later or play in shuffle mode.

3. The iOS app gives you access to the complete SWR3 playlist and can then listen to every song if it fits you.

4. The best radio app in the store: save favorite hits, rewind and skip songs live.

5. You can also listen to the programs offline when there is no internet. Just skip songs.

6. Organize your favorite content via the app the way you like it so that you never miss any news!

7. Listen to the news again and again?

8. You can still stay live in our program and don't miss any news or moderation, try it out!

9. Distribute likes for songs and posts that are on our radio.

10. You will soon be able to be reminded of new episodes of your favorite podcasts via push notifications.

11. Just jump back in the program and listen to everything again - quickly and easily.

1. Works fine with a generic radio app, so there is no reason to keep this one I guess.Just the right mixture of good music and actual news.

2. All information you need accessible to stay in touch with our Ländle.occasionally crashes, and clock alarm doesn't work properly.

3. SWR3 was my radio station all through my youth .What's this BS? Everytime I start the app I get the endless loop telling me that now a Bundesliga function exist.

4. Second, why can't I get out of this? Please fix this.Not sure if it's just me but the streaming keeps stopping randomly.XS baggage / Under supportedI am German and love listening to SWR3 here in the US.

5. I'm from Argentina with Samsung SM-G935FDNever get tired listening to the music from this station.

6. Enjoy the music, news, moderators and humor.

7. First, why do you force this audio message on the user.

8. Great entertainment and news.

9. The new app doesn't work in the US.Simply great.

10. Nice to stay in touch with home.Always streams well.

11. A text message on the home screen would have been enough.

1. Fix SWR3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SWR3: Restarting the app will resolve most errors.
2. Update the SWR3 App. Here is how:
   1. On Android goto PlayStore » Search for "SWR3" » Open SWR3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SWR3 » click "UPDATE".
3. Clear SWR3 app cache: Clearing cached data will force your app to retrieve the latest data directly from SWR3 servers.
   1. On Android, goto Settings » Apps » Select "SWR3" » click Storage » click "Clear Cache".
4. Check SWR3 app permissions. If any of these permissions required to use your device's features are disenabled, SWR3 might not work.
5. Uninstall and reinstall SWR3. If nothing else has worked, completely uninstall SWR3 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SWR3 not working

2. Fix SWR3 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SWR3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SWR3 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SWR3 may not be able to connect to the Internet when running in the background.