Published by Südwestrundfunk on Aug 26, 2024

Report an issue with SWR4.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with SWR4?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Südwestrundfunk to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SWR4 image 1 contact SWR4 image 2

About SWR4

1. Notice: SWR4 App is free, but listening to audio streams consumes a lot of data which may generate additional costs depending on your mobile contract.

2. Listen to the SWR4 live program, special broadcasts, news, comedy, music and podcasts, and find information about any song on air.

3. The app also provides you with detailed traffic information, a five-day weather forecast at your location and throughout Germany.

4. You can also send your feedback directly to our presenters or watch them at work with our studio webcam.

5. Always be up to date with the latest news broadcast available any time.

6. Please be sure to use a data flat rate in order to avoid additional costs.

SWR4 Customer Insights

1. Super!i think this is a good app i live in Canadahoere in Sydney Aus fast jedem Tag Meine alte Heimat ist SindefingenAlles gut zu hören.

2. Liebe Grüsse aus Manila.es ist schon die heimat zu hören in floridaSuper! 😎Wechselt einfach zwischen stationen.

3. Keine Mediathek, wozu braucht man diese App?Hoeren WIR genre also Deutsche in den Las ameri as lebend!Nice Musik.

4. I like your variaty of music, combined with news every half hour, the best I have expierenced and heard on any radio station.

5. Mixture of German and English songs, News and Traffic updates.

6. Keep up the good work.Great Radio for Schlagermusik.

7. Easier to understand if German is not your first language.

Steps to Troubleshoot & Fix SWR4 Issues

1. Fix SWR4 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SWR4: Restarting the app will resolve most errors.
  2. Update the SWR4 App. Here is how:
    1. On Android goto PlayStore » Search for "SWR4" » Open SWR4 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SWR4 » click "UPDATE".
  3. Clear SWR4 app cache: Clearing cached data will force your app to retrieve the latest data directly from SWR4 servers.
    1. On Android, goto Settings » Apps » Select "SWR4" » click Storage » click "Clear Cache".
  4. Check SWR4 app permissions. If any of these permissions required to use your device's features are disenabled, SWR4 might not work.
  5. Uninstall and reinstall SWR4. If nothing else has worked, completely uninstall SWR4 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SWR4 not working


2. Fix SWR4 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SWR4 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SWR4 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SWR4 may not be able to connect to the Internet when running in the background.

Reported Issues