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Why should I report an Issue with Fitplay: Apps & Rewards?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Fitplay Company to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Fitplay: Apps & Rewards
1. With Fitplay you can earn real cash rewards and coupons just by having fun with cool games on your phone! 3. 4.
2. Don't miss the opportunity to earn some extra cash TODAY!
3. Get the start bonus NOW and enjoy the time while using our amazing app!
Fitplay Customer Insights
1. I may consider uninstalling if survey options are not returned since playing game does not update the total points.My only issue is its only showing 3 games i can play.
2. However, the worse part is even if the game are played for some time, the total points are still not updating.
3. The game had an update which changed the game from paying for the time to having to complete levels within a small amount of time or having to buy in game.
4. I have been using this app for over 4 years and finding really fun games to play and it would pay me for the time I played them until last year.
5. But ever since the update, that option is gone and we must download game to earn points.
6. Go back to what works.Usually this app is great! Over the past month the app will not credit the points im owed! I have already made a complaint and have not had a solution yet.
7. Will be deleting the app, very disappointingit's hard for me because I don't play solitaire but with the help of this game I can easily get how to play solitaire.
8. I haven't cashed out yet I'll come back and fix my review and rating when I cash out and if they fix the issue on apps not showing up.This used to be a great app.
9. Sad part is my husband still gets paid for playing by time and we downloaded the same time.
10. I'm getting points idk why others are not, maybe they didn't allow the app to have access to permissions cause that will prevent them getting points.
11. So I'm hoping for a fix so it stays a good app.There's used to have a survey option which we can get the points.
Steps to Troubleshoot & Fix Fitplay Issues
1. Fix Fitplay Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Fitplay: Restarting the app will resolve most errors.
- Update the Fitplay App. Here is how:
- On Android goto PlayStore » Search for "Fitplay" » Open Fitplay: Apps & Rewards » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Fitplay » click "UPDATE".
- Clear Fitplay: Apps & Rewards app cache: Clearing cached data will force your app to retrieve the latest data directly from Fitplay servers.
- On Android, goto Settings » Apps » Select "Fitplay: Apps & Rewards" » click Storage » click "Clear Cache".
- Check Fitplay app permissions. If any of these permissions required to use your device's features are disenabled, Fitplay might not work.
- Uninstall and reinstall Fitplay. If nothing else has worked, completely uninstall Fitplay then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Fitplay not working
2. Fix Fitplay Server issues & Internet Connection
- Check network connection: An unstable Internet will make Fitplay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Fitplay not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Fitplay may not be able to connect to the Internet when running in the background.
Reported Issues
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How do I take my picture to cash out I've tried every button nothing works
— by Sharon Panoski 2 years ago -
I have not been receiving any points now for a very long time. Can you please tell me why
— by Darlene Paquette 2 years ago -
Bonjour, je veux commander une carte cadeau amazon de 5 euros depuis janvier 2022 mais la reconnaissance faciale ne fonctionne pas; j'ai essayé plusieurs fois de contacter le service client mais aucune réponse de leur part; pouvez-vous me faire parvenir ma récompense; merci bien
— by voillot 2 years ago -
It's not letting me verify to get my money of account
— by Thomas Fuller 2 years ago -
Slot Era for the Fitplay app is no giving me coins. It gives me all zeros, like play 0 seconds to receive zero coins and it says that I have played zero hours when I have played many.
— by Louis Flores 2 years ago -
A minha conta não aparece nada, vem informações do tipo; detetamo algo suspeita. Não entendo porque.
— by Menestrell 2 years ago -
I still haven't received my $5 PayPal payout I received my first $5 and one dollar to my PayPal and for some reason this one's struggling to go through I will not continue to use your app until we get this resolved thank you
— by Samantha Reaka 2 years ago -
Delete Please
— by Dawn Hicks 2 years ago -
So y'all ban my "fitplay and cash alarm apps" that I earned every penny so you don't have to pay up.
There is no rules about using both apps on one phone.
My son "DoyleRay 19 years old with down syndrome" uses the apps also but not anymore I made him delete the apps....
He was saying for Christmas.
It's playing games to earn extra cash and that's it nothing more/nothing less..
You should reach out to Players before you ban them.
Enjoy your holidays— by Doyle 3 years ago -
I have been trying to cash out for a month give or take iv earned $15.00 and I get waiting on verification message. I have SS's to send. Can I please get what i earned sent to my PayPal please?
— by Doyle 3 years ago -
Waiting for verification message has been appearing for over two weeks now, can you please verify my payout?
— by Chris Etters 3 years ago -
I have downloaded Idle Inn Tycoon AND HAGO but your app says I have played ZERO HOURS, MINUTES, SECONDS when in reality I have played for DAYS!!!!!!!!! I have sent 5 emails through the app in as many weeks and no one has fixed the problem nor even RESPONDED. Sure looks like your app cares---cares less maybe.
— by Robyn Whatley 3 years ago -
The app isn't working. It said something about suspicious activity. No clue what that means.
— by Natalie M Trevino 3 years ago -
Hi I download your fitplay app because it showed up to get free coins in "Ra slots * I completed the task as it showed it even says in the app but I still didnt got my rewards. Can you explain why this happend??
— by Anita 3 years ago -
The àpp is not letting me play games.
— by Lovina Trawick 3 years ago -
I want to change my paypal email address.
— by Alondra 3 years ago -
I was sent my payout in euros why
— by Erika Duley 3 years ago -
Its been over a week now and I haven't been paid out....its still saying in process. Please let me know what's going on here
— by Dinelle 3 years ago -
I want to Delete this app
— by Constance Brown 3 years ago -
Good day. i have pending pay out of 98.46php, its been 4days in progress. just want to know, why still havent paid out. my account is billyxxvi@redacted, same of my paypal account. pls reply. thank you!
— by Billy 3 years ago -
Tolong bantuannya
Akun saya atas nama abdul haris coin nya tidak berjalan— by Rik321 3 years ago -
I can't log into fitplay app
— by Cynitta Sims 3 years ago -
Hi .. please advice us for the error of this active app. I have been playing this game quite sometime. I was accidentally uninstalled this game Fitplay. Kindly check and advice us because this game had been encountered error and unable to access and play when ever I want to logged in via Facebook or email. It is stated that no existing account found. Please and kindly help.Your prompt reply is highly appreciated. Thank you.
— by Ng Kim Kim 3 years ago -
مرحبا fitplay هل تسعيدوني في إنشاء حسابي في fitplay
— by Azdin 3 years ago -
I put in th wrong email how do i change it
— by Keochig 3 years ago -
this app will not pay me or nor will they contact me and tell me why they will not pay me they told me a month ago that they needed verfied me it would only take three dayd and i have not heard from them at all. can you help me with this
— by lynn 3 years ago -
I have three of My apps on fitplay which give Play as 0 seconds to get 0 coins. I have been playing each of them since I downloaded Fitplay. The games are Neverland Casino Slots-Free Slots Games, Billionaire Casino slots 777-Free Vegas Games and Gin Rummy Plus. I can play them but cannot now get coins. Help Thank you
— by Paula Schefsky 3 years ago -
It won't verify my selfie picture and it keep saying , waiting verification , been like that for weeks
— by Victor sanchez 3 years ago -
Hi ive been playing games on the fitplay app and ive accumulated enough to cash out using pay pal but it wont let me im not sure what the problem is and i cant seem to get coustomer services attention can you help me figure out whats going on is it me or the app or whats up?
— by Steven P Dodd 3 years ago -
I haven't gotten my coins and I have been playing a new game for a while
— by Jennifer Barfield 3 years ago -
I'm needing help i ay games that I download off of fitplay and when I want to make my coins in to money it says waiting on verification please help me with it
— by Elizabeth drake 3 years ago -
Hi I was trying to find out
— by La-Eve-Edan Antonio 3 years ago -
I cannot get my payout. It will not verify.
— by Marjory Fauver 3 years ago -
I have been emailing you for 2 weeks and have not received a response. You guys used to get back to me in a couple of days but I have not received a message.
when I try to redeem my points it keeps telling me I am waiting on verification and nothing happens— by Dorothy Johnson 3 years ago
