Contact Dogecoin Wallet Customer Service

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1. To the moon!I have been able to receive two different transactions from outside into my doge wallet but the main issue am passing through since almost six months now is that, I am unable to send out my coins so that I can use it for transactions that I want to make.

2. May be an issue with the network, but doesn't seem to be something I experience with my other Doge wallets.I've used this as a wallet since 2014 and it worked well then.

3. Won't be transferring significant amounts until it can be fully functional and reliableWhen the wallet is syncing it will freeze for several hours every time the block ends in three or more zeros.

4. I made the mistake of sending my coins to this app and had to load 21 months worth of data just to realise I could of sent it straight to a paper wallet.

5. Looking at similar support requests suggested reporting an issue with a wallet dump for diagnostics, but reporting an issue crashes the app.

6. Other than that it would be 5 starsDo not install this wallet! Takes a week to sync.

7. It took about 3 days to fully sync, and after it synced, I couldn't transfer any of my coins.

8. With the current resurgence, I tried to transfer my balance to a more secure wallet.

9. The wallet has been synchronizing for more than 5months now and it is yet to sync through.

10. This wallet used to be the best but I had to wait over a week to try and sync the wallet.

11. *Edit* - after another week of network syncing, I was finally able to access my balance and transfer it.

1. Fix Dogecoin Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dogecoin Wallet: Restarting the app will resolve most errors.
2. Update the Dogecoin Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Dogecoin Wallet" » Open Dogecoin Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dogecoin Wallet » click "UPDATE".
3. Clear Dogecoin Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Dogecoin Wallet servers.
   1. On Android, goto Settings » Apps » Select "Dogecoin Wallet" » click Storage » click "Clear Cache".
4. Check Dogecoin Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Dogecoin Wallet might not work.
5. Uninstall and reinstall Dogecoin Wallet. If nothing else has worked, completely uninstall Dogecoin Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dogecoin Wallet not working

2. Fix Dogecoin Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dogecoin Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dogecoin Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dogecoin Wallet may not be able to connect to the Internet when running in the background.