Contact HandyTicket Deutschland Customer Service

Why should I report an Issue with HandyTicket Deutschland?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HanseCom Public Transport Ticketing Solutions GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Bei Fragen zu Tarifen, zur Abrechnung, Erstattungen/Stornierungen oder Datenschutz helfen dir die Experten bei unserem Partner, bei dem du ein Ticket kaufen möchtest bzw. gekauft hast, gerne weiter.

2. Kaufen Sie das Deutschlandticket nur von offiziellen Anbietern! “Einmal registrieren und in 23 Regionen Tickets kaufen.

3. HandyTicket Deutschland bündelt die Fahrpläne und Tarife der unterschiedlichen Verkehrsregionen Deutschlands in nur einer App.

4. Neben ÖPNV-Tickets könnt Ihr auch Park-, Strom- und Freizeittickets erwerben.

5. Gefälschte Websites stehlen Daten mit Billig-Tickets.

6. +++ Achtung, aktuelle Betrugsmasche.

1. If keeping 12 invoices for more than an year presents a difficulty to you, you better close doors, leave this whole digitalisation thing and go back to the 20th century!Search function does not work: app does not find regions that are listed when you search for them in the search field.

2. Seriously? Where do you keep your logs then? I actually used the same number to register! Never again!Handyticket are only keeping your invoices for 12 Months! So if you want to use their paperless electronic tickets for a tax return you can forget it.

3. When opening a ticket to show for inspection it displays a big "your data is updating" box, hiding the ticket!! You need to turn on airplane mode to prevent this.

4. Doesn't work when you want it to -- that is right before the tram arrives.Since update the app continues to give me "unable to connect to server" pop up message even when I have full network or WiFi and simply gets stuck.

5. It is very annoying, especially when I do not have cash with me and the app does not work!!Worst customer service ever! On the 1st of April I was getting an authentication error on my account and I could not log in again.

6. Worked perfectly before.You know the old, rude ticket office lady struggling with her Windows XP computer? She developed an app called HandyTicket.

7. Besides of that it doesn't show me any ticket information with the notification "This tariff menu is no longer available".

8. Do NOT use this app.I am at the bus station and it is always a lottery ticket to see if today the app will work crashing or when selecting the ticket, or during the payment process.

9. The amount of information you have to enter makes you think you are buying a car, not a train ticket.

10. Since last month's update, it continuously says "Wrong PIN given" and refuses to purchase tickets.

11. Surprisingly I have never had problems with local public transport apps when living in other cities.

1. Fix HandyTicket Deutschland Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HandyTicket Deutschland: Restarting the app will resolve most errors.
2. Update the HandyTicket Deutschland App. Here is how:
   1. On Android goto PlayStore » Search for "HandyTicket Deutschland" » Open HandyTicket Deutschland » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HandyTicket Deutschland » click "UPDATE".
3. Clear HandyTicket Deutschland app cache: Clearing cached data will force your app to retrieve the latest data directly from HandyTicket Deutschland servers.
   1. On Android, goto Settings » Apps » Select "HandyTicket Deutschland" » click Storage » click "Clear Cache".
4. Check HandyTicket Deutschland app permissions. If any of these permissions required to use your device's features are disenabled, HandyTicket Deutschland might not work.
5. Uninstall and reinstall HandyTicket Deutschland. If nothing else has worked, completely uninstall HandyTicket Deutschland then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HandyTicket Deutschland not working

2. Fix HandyTicket Deutschland Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HandyTicket Deutschland be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HandyTicket Deutschland not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HandyTicket Deutschland may not be able to connect to the Internet when running in the background.