Contact comdirect mobile App Customer Service

Why should I report an Issue with comdirect mobile App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of comdirect – eine Marke der Commerzbank AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Die comdirect mobile App bietet Ihnen einen optimierten Zugriff auf ausgewählte Web-Funktionen.

2. Unsere Webseite steht Ihnen mit allen Funktionen auch jederzeit mobil unter zur Verfügung. • Starker Service.

1. Compared to the new comdirect app this "old" app is better suited for stock trading in my opinion since it provides more information and better interfaces.Pretty much non functional as a mobile app to do any useful banking because of the photo tan.

2. The advice to download the comdirect app is nice but maybe the developers should actually publish it to other app stores not just the German one! Just because I live here and have a German bank account does not mean I have a German phone.

3. Also why you don't support English Language ?!!!It's just the website Edit: And the Comdirect App is not available in my app store (US) I recommend switching to another bank (like ING), which offers an app that is not geo-blocked.

4. uninstalling this one, it's useless, confusing, and the other one finally does everything I need for Banking and tradingI'm confused between this app and another app called "Comdirect".

5. This app does not show up in the available apps..In my opinion a nearly perfect app that combines banking and convenient information and interfaces for trading.

6. If I need to send money, or log in in the new 90 day period where you have to use a photo tan, and I don't have a computer to hand I can't send money or even check my balance.

7. But to make a transfer to another account you'll need the photo tan app - which doesn't correspond with each other.

8. My playstore is on US and is going to stay that way for various reasons, why not give the app a wider availability?Why don't you add the English language as an option in the app? The parent Commerzbank app is available in English.

9. There is a big user base of foreign workers in Germany, and it would be useful to have English, at least in the beginning.Due to being in the US, I cannot update the app.

10. It's crazy that you have to be in Germany to apply a security update to keep your bank account safe.

11. When I want to transfer money to another account, they ask me for photo tan.

1. Fix comdirect mobile App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart comdirect mobile App: Restarting the app will resolve most errors.
2. Update the comdirect mobile App App. Here is how:
   1. On Android goto PlayStore » Search for "comdirect mobile App" » Open comdirect mobile App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for comdirect mobile App » click "UPDATE".
3. Clear comdirect mobile App app cache: Clearing cached data will force your app to retrieve the latest data directly from comdirect mobile App servers.
   1. On Android, goto Settings » Apps » Select "comdirect mobile App" » click Storage » click "Clear Cache".
4. Check comdirect mobile App app permissions. If any of these permissions required to use your device's features are disenabled, comdirect mobile App might not work.
5. Uninstall and reinstall comdirect mobile App. If nothing else has worked, completely uninstall comdirect mobile App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing comdirect mobile App not working

2. Fix comdirect mobile App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make comdirect mobile App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to comdirect mobile App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, comdirect mobile App may not be able to connect to the Internet when running in the background.