Published by Jost Benning

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Jost Benning to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Tree Identification

1. For each Tree there is a tree fact sheet with description and up to six images. 1st Tree Leaves: The most frequent method used for the determination of trees is the determination of tree leaves.

2. The search criteria: tree names, tree leaves, tree fruit, winter characteristics or needle position are imaged and sorted so the correct tree is found quickly.

3. The tree determination app of baumportal. de lets you identify trees easily.

4. All photographs were taken and processed from tree portal employees. 2nd Tree Fruit: The seeds of the trees can have very intriguing shapes and colors.

5. Tree name: the name of the trees are sorted by the common name.

6. Those who are curious will be able to assign the correct fruit of the tree. 3rd Winter characteristics: The tree-determination in the winter requires some practice.

7. However, trees are easy to identify in winter either of the bud (size, position, color) or by the remains of leaf or fruit stands.

8. For every tree there is a profile listed with the most important information with up to six high-quality photos.

9. All tree leaves are shot so that you can compare them very well.

10. Forest trees, park trees, street trees and conifers are quickly identified with the help of this app.

11. The app is suitable for professionals in trees as well as a learning aid for nature lovers or students.

Tree Identification Customer Insights

1. not a bad looking app ... but !!! The links to trees are in fact redirects to porn and spam sites.The winter identification is a great idea, but the app doesn't cover enough species too be of any real helpIf all the groups on the main page could be sorted by botanical names, the app (and its price) would be better suited for non native english/german speakers.Not as many tree species as I had hoped.Don't show anything can find all that information without paying for itI like the app.

2. Better to search interactive websites for leaf identification.Hawthorn - shows an American tree that is very rare in Europe Turkish oak appears twice but one looks like it should really be titled Pin Oak! I was too hasty buying this appGot this to identify trees in my landscaping.

3. Thanks!Pretty comprehensive, but lacks many variations of common species, and it really needs to say if the tree has alternate or opposite branching.Limited number of species.

4. Good pictures and easy to use! After update just got even better.

5. When searching by name no pictures displayed.

6. Also great for wilderness hikes with the kids.

7. Dev responds and resolves concerns quickly.

8. Worked well, so now I can care for them properly.

Steps to Troubleshoot & Fix Tree Identification Issues

1. Fix Tree Identification Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tree Identification: Restarting the app will resolve most errors.
  2. Update the Tree Identification App. Here is how:
    1. On Android goto PlayStore » Search for "Tree Identification" » Open Tree Identification » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tree Identification » click "UPDATE".
  3. Clear Tree Identification app cache: Clearing cached data will force your app to retrieve the latest data directly from Tree Identification servers.
    1. On Android, goto Settings » Apps » Select "Tree Identification" » click Storage » click "Clear Cache".
  4. Check Tree Identification app permissions. If any of these permissions required to use your device's features are disenabled, Tree Identification might not work.
  5. Uninstall and reinstall Tree Identification. If nothing else has worked, completely uninstall Tree Identification then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tree Identification not working


2. Fix Tree Identification Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tree Identification be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tree Identification not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tree Identification may not be able to connect to the Internet when running in the background.

Reported Issues