Contact FRITZ!App WLAN Customer Service

Why should I report an Issue with FRITZ!App WLAN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AVM GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. During the measurement your wireless LAN can be slowed down. • Device ID: The device ID is used to store the password securely in each individual device. • Call information: Along with the Device ID, the call information belong to a group predefined by Google.

2. Since August 2018, Google's technical guidelines allow Android apps to display information on the wireless environment only if "location" rights have been enabled for the app.

3. App WLAN for an easy connection from your Android smartphone or tablet to the wireless LAN of your FRITZ!

4. App WLAN offers you additional transparency about the channel assignments of the various devices in your wireless LAN environment.

5. We are overwhelmed and extremely motivated! *Information about the WiFi throughput test: the performance and hardware of your android device can have an impact on the result.

6. App WLAN you can keep an eye on your wireless network at all times. Use the FRITZ!

7. This call information is not used by the app. • Microphone: The microphone and the camera belong into a group predefined by Google.

8. This microphone function is not used by the the app. • Location: Due to restrictions of Android 6. • Access to all networks: Query of the FRITZ!

9. App WLAN also provides you with useful details about the existing wireless connection.

10. Box or any other WLAN router. The FRITZ!

11. A graphic diagram presented in the FRITZ!

1. now it's useful only to see wifi strength.I used this app before for connecting to my router as sometimes my repeater fails,but now i cant connect to router,i need to turn off the repeater to be able to connect to router.App and help Websites from avm do not work at all.

2. Especially useful when you have Fritz mesh devices as you can easily compare connection quality to the different devices in your mesh.Useful functionality and design, especially the goodput measurement! There's just an issue where it breaks when app-switching in the graph.

3. Can't connect any device, can't change settings and even with the App it's no use.Would be nice if the app could trigger WPS for the Fritz's guest WiFi through its Share Network feature.

4. I was trying to use it in order to connect to eduroam (the european education wifi network), wich works with a user/password combination.

5. It worked absolutely smoothly and there was nothing to complain about but I really don't like the new 7590 this thing is super unreliable.AVM is really top designers about routers and same devices' FW, but I am sorry to say that this is the second app which I am forced to define "elementary" and almost useless.

6. However, I don't know why it doesn't allow us to see channels 149+ in the 5Ghz band... I'd like it if you added support for those channels in the related graph :)Good concept, doesn't work for me, though.

7. Ideally, the Share WiFi feature should be incorporated into the MyFritz app.Good layout with lots of information.

8. Good to check wifi quality in the house.

9. A caothic container of connection's info which can be easily retrived browsing android settings pages.

10. Immediately removed.I have been using this for years and I like the functionality, But I DON't like that since some version it demands to use LOCATION SERVICE.

11. I've been trying to reach the customers interface for hours and no matter what I do it won't open.

1. Fix FRITZ!App WLAN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FRITZ!App WLAN: Restarting the app will resolve most errors.
2. Update the FRITZ!App WLAN App. Here is how:
   1. On Android goto PlayStore » Search for "FRITZ!App WLAN" » Open FRITZ!App WLAN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FRITZ!App WLAN » click "UPDATE".
3. Clear FRITZ!App WLAN app cache: Clearing cached data will force your app to retrieve the latest data directly from FRITZ!App WLAN servers.
   1. On Android, goto Settings » Apps » Select "FRITZ!App WLAN" » click Storage » click "Clear Cache".
4. Check FRITZ!App WLAN app permissions. If any of these permissions required to use your device's features are disenabled, FRITZ!App WLAN might not work.
5. Uninstall and reinstall FRITZ!App WLAN. If nothing else has worked, completely uninstall FRITZ!App WLAN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FRITZ!App WLAN not working

2. Fix FRITZ!App WLAN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FRITZ!App WLAN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FRITZ!App WLAN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FRITZ!App WLAN may not be able to connect to the Internet when running in the background.