Contact FRITZ!App Smart Home Customer Service

Why should I report an Issue with FRITZ!App Smart Home?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AVM GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We are relying currently on Amazon echo to set such routines but still is not 100% efficient as any interruption in the internet service is affecting the routines and is not energy efficient anymore.Pretty Ok for basic functions but still needs the browser-accessed UI for more settings… kinda defeats the purpose of an app if i still have to go to the normal browser UI to change my timetable for my smart-radiator-controller…Works exceptional fine.

2. This allows you to dedicated a home screen on Android to smart home.Easy setup, independent of cloud services, no fuzz, control via DECT.An easy to use Thermostat with possibility to manually set direct on the unit or remotely set from the application.80% verry good.

3. But adding/editing a schedule should be a necessary control from the app rather than the Fritz box interfaceGenerally good but missing widgets.

4. I hate to ope my pc for every small adjustment to my daily programThis is OK, but I think it would be better if it were easier to set holiday settings in the app, rather than over the user interface of the Fritzbox.It works, but lacks many functionalities.

5. Why does myfritz have widgets but I can put my lights as widgets on my screen? I'd love to have widgets for plugs to turn them on and off from the dashboard.

6. However the functionalities to set schedules to thermostat cannot be controlled directly in the app and one would need to open fritzbox app is a bit tiresome.

7. Heaters with measured and set temperature that can be adjusted (or open app view when clicked) would be nice but less important.

8. It has made life easier to manage in terms of providing convenience and simple automation.

9. I don't have smart lights, but I guess controlling those would be nice.

10. Well done, folks!Good to control.

11. App is very simple to operate and you can access all the devices without any hassle.

1. Fix FRITZ!App Smart Home Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FRITZ!App Smart Home: Restarting the app will resolve most errors.
2. Update the FRITZ!App Smart Home App. Here is how:
   1. On Android goto PlayStore » Search for "FRITZ!App Smart Home" » Open FRITZ!App Smart Home » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FRITZ!App Smart Home » click "UPDATE".
3. Clear FRITZ!App Smart Home app cache: Clearing cached data will force your app to retrieve the latest data directly from FRITZ!App Smart Home servers.
   1. On Android, goto Settings » Apps » Select "FRITZ!App Smart Home" » click Storage » click "Clear Cache".
4. Check FRITZ!App Smart Home app permissions. If any of these permissions required to use your device's features are disenabled, FRITZ!App Smart Home might not work.
5. Uninstall and reinstall FRITZ!App Smart Home. If nothing else has worked, completely uninstall FRITZ!App Smart Home then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FRITZ!App Smart Home not working

2. Fix FRITZ!App Smart Home Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FRITZ!App Smart Home be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FRITZ!App Smart Home not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FRITZ!App Smart Home may not be able to connect to the Internet when running in the background.