Contact Celestial equator Customer Service

Why should I report an Issue with Celestial equator: planetarium?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 2099 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The virtual planetarium includes such features as photo-realistic horizon panorama, large star catalog (55000 stars to +8. 2 magnitude), deep-sky objects, various zoom levels for star map, virtual compass and GPS support.

2. Celestial Equator will help you to identify star sky constellations, Sun and Moon positions, Mercury, Venus, Mars, Jupiter, Saturn, Uranus, Neptune, etc.

3. It provides an accurate graphical simulation for many space objects such as stars, constellations, Sun, Moon, primary planets of our solar system, etc.

4. "Celestial equator" is a free and easy to use 3D planetarium.

5. You can change local true solar time settings for selected coordinates.

6. This virtual planetarium is the necessary tool for anybody interested in astronomy and space observations .

1. Good refractor telescope appGood for scientistsVery nice!Terrible sky map app.

2. Uninstalled.Very sharp graphics.

3. UI is weird and unusable.

4. easy on eyesSun.

1. Fix Celestial equator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Celestial equator: Restarting the app will resolve most errors.
2. Update the Celestial equator App. Here is how:
   1. On Android goto PlayStore » Search for "Celestial equator" » Open Celestial equator: planetarium » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Celestial equator » click "UPDATE".
3. Clear Celestial equator: planetarium app cache: Clearing cached data will force your app to retrieve the latest data directly from Celestial equator servers.
   1. On Android, goto Settings » Apps » Select "Celestial equator: planetarium" » click Storage » click "Clear Cache".
4. Check Celestial equator app permissions. If any of these permissions required to use your device's features are disenabled, Celestial equator might not work.
5. Uninstall and reinstall Celestial equator. If nothing else has worked, completely uninstall Celestial equator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Celestial equator not working

2. Fix Celestial equator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Celestial equator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Celestial equator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Celestial equator may not be able to connect to the Internet when running in the background.