Published by World Media Partners, s.r.o.

Report an issue with Krkonoše.
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Why should I report an Issue with Krkonoše - průvodce?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of World Media Partners, s.r.o. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Krkonoše Customer Insights

1. Taky nechápu, proč má aplikace 50MB.Dobrý pokus, leč vybije vám to baterku, což je zvláště v horách dost na nic.

2. Informací hodně, ale chybí mi třeba jízdní řády skibusů nebo obsazenost parkovišť.

3. Takže kecy autorů, že se to stává u telefonů, jsou skutečně mimo.

4. Dnes jsem aplikaci nainstaloval a telefon položil na stůl.

5. Následně za 7hodin v práci je vybitý.

6. Aplikace Krkonoše sežrala 80%.

7. Nebrat.

Steps to Troubleshoot & Fix Krkonoše Issues

1. Fix Krkonoše Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Krkonoše: Restarting the app will resolve most errors.
  2. Update the Krkonoše App. Here is how:
    1. On Android goto PlayStore » Search for "Krkonoše" » Open Krkonoše - průvodce » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Krkonoše » click "UPDATE".
  3. Clear Krkonoše - průvodce app cache: Clearing cached data will force your app to retrieve the latest data directly from Krkonoše servers.
    1. On Android, goto Settings » Apps » Select "Krkonoše - průvodce" » click Storage » click "Clear Cache".
  4. Check Krkonoše app permissions. If any of these permissions required to use your device's features are disenabled, Krkonoše might not work.
  5. Uninstall and reinstall Krkonoše. If nothing else has worked, completely uninstall Krkonoše then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Krkonoše not working


2. Fix Krkonoše Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Krkonoše be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Krkonoše not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Krkonoše may not be able to connect to the Internet when running in the background.

Reported Issues