Published by damejidlo.cz s.r.o. on Nov 16, 2024

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Why should I report an Issue with foodora: Food & Groceries?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of damejidlo.cz s.r.o. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact foodora: Food & Groceries image 1 contact foodora: Food & Groceries image 2

About foodora: Food & Groceries

1. With our app, you will no longer suffer from hunger and always conveniently order food wherever you want - Prague, Brno, Ostrava, Pilsen, Liberec, Olomouc, Ústí nad Labem, Pardubice, Hradec Králové, or České Budějovice - foodora is always there for you!

2. foodora - the easiest online food ordering app with the biggest selection of restaurants and delivery services in all regions of the Czech republic.

3. Do you have cravings for a juicy handmade burger, a pizza with cheese that is just nicely melting, fresh sushi, or a cake, an ice-cream and a coffee?

4. A vast variety of cuisines - we have pizza, burgers, smoothies, sushi, burrito, coffee, cakes, ice cream - you name it!

5. We deliver food and drinks from more than 3000 restaurants in 170 cities all around the Czech Republic.

6. With foodora you find the right food for every occasion, delivered quickly wherever you are!

7. Turn on automatic updates to make sure you don't miss any of the improvements we're going to make for you.

8. Indian, Chinese or Vietnamese dishes are always a great choice.

9. So let's have a fresh salad and smoothie.

10. We will be happy to read your feedback at aplikace@damejidlo. cz.

11. Or do you prefer a healthy option?

foodora Customer Insights

1. I did that, my partner ordered food but after many months we never saw promised reward.It would be great to have the exact time of order, not just the time of delivery, so this could be used to see how much late the delivery actually was.

2. Paying 140 CZK for delivery and packaging and then waiting twice the advertised time is not acceptable.The new version of the application is confusing, especially related to the delivery/pickup option.

3. People like this should go out of business.Delivery fee may say one thing, but right before you order, it can be increased because of busy time - like 0 czk to 110 czk.

4. Of course there is delivery, but I have to order using the web interface.Only getting worse now with a new confusing name.

5. What even is "order for later", did anyone ever use that feature? (I'd be surprised if yes...) The new app is confusing and unintuitive, especially when drunk, the restaurant options also seem to have shrunk...Totally not functioning app.

6. Ordered at 11:42 and delivery time said 60 minutes.

7. Never ever will use you for sure.Frauds. Selling 2 for price of 1, first make it sound like you will get 2 meals for price of 1, and then deliver you 1 meal for even bigger price than what it costs in the restaurant.

8. When trying to close, most of the time the stupid thing opens play store or web page.

9. Tried to log in for first time (had a damejidlo account before) had to reset password.

10. Recently, a lot of late deliveries have happened as restaurants are not able to comply with their delivery times.

11. Like it wasn't confusing enough before trying to find a restaurant i know is there for half an hour.

Steps to Troubleshoot & Fix foodora Issues

1. Fix foodora Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart foodora: Restarting the app will resolve most errors.
  2. Update the foodora App. Here is how:
    1. On Android goto PlayStore » Search for "foodora" » Open foodora: Food & Groceries » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for foodora » click "UPDATE".
  3. Clear foodora: Food & Groceries app cache: Clearing cached data will force your app to retrieve the latest data directly from foodora servers.
    1. On Android, goto Settings » Apps » Select "foodora: Food & Groceries" » click Storage » click "Clear Cache".
  4. Check foodora app permissions. If any of these permissions required to use your device's features are disenabled, foodora might not work.
  5. Uninstall and reinstall foodora. If nothing else has worked, completely uninstall foodora then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing foodora not working


2. Fix foodora Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make foodora be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to foodora not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, foodora may not be able to connect to the Internet when running in the background.

Reported Issues