AppContacter
Contact didi Customer Service
Published by didit S.A.
Report an issue with didi.
Send the customer service your feedback so they can fix your issue asap.
Email Support directly
Chat with our AppContacter AI Support
Why should I report an Issue with didi?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of didit S.A. to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
didi Customer Insights
1. Impossible à utilisé Une application pas très stableMalísimaFacil acceso pero muy pegada!! Y apenas entro en la app!! pantalla blanca!! Pero buena iniciativa!! Pura vidaDemasiado lenta.
2. Tried many times in a week.Greatest rides to useI dont have experienceGoodProblème serveur interne.
3. I can't signin to Didi and my Bolt not working too, keep loadingCould not register.
4. Parece hecha como pagina web y no como app.
Steps to Troubleshoot & Fix didi Issues
1. Fix didi Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart didi: Restarting the app will resolve most errors.
- Update the didi App. Here is how:
- On Android goto PlayStore » Search for "didi" » Open didi » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for didi » click "UPDATE".
- Clear didi app cache: Clearing cached data will force your app to retrieve the latest data directly from didi servers.
- On Android, goto Settings » Apps » Select "didi" » click Storage » click "Clear Cache".
- Check didi app permissions. If any of these permissions required to use your device's features are disenabled, didi might not work.
- Uninstall and reinstall didi. If nothing else has worked, completely uninstall didi then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing didi not working
2. Fix didi Server issues & Internet Connection
- Check network connection: An unstable Internet will make didi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to didi not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, didi may not be able to connect to the Internet when running in the background.
