Contact LoopStation Premium Customer Service

Why should I report an Issue with LoopStation Premium?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zuidsoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. UPDATE 24-12-2015: The free version of LoopStation now supports in-app purchases to get all the premium features.

2. LoopStation Premium will continue receiving updates just like the free version but i want to go to one app instead of two (free and premium).

3. In order to prevent the app from re-recording itself, It is VERY IMPORTANT to use headphones to keep the recordings clean. - Export sessions to your other apps; Facebook, WhatsApp, SoundCloud, Mail, etc...

4. Then share this session with all your friends and fellow musicians by sharing it with the other apps you have on your phone (Facebook, WhatsApp, SoundCloud, Mail, etc... ).

5. Instead of downloading 'LoopStation Premium' please download the free version of LoopStation.

6. Start this looper by recording the basetrack or start up the metronome to help you with timing.

7. To get the premium features you can purchase the 'Pro' in-app purchase over there. It's even cheaper!

8. LoopStation turns your Android device into a musical instrument.

9. When you are done, make a single track of your loop by recording a session.

10. Record your own sounds / voice and combine them into one big symphony with this looper.

11. Do what you would want to do with a real physical loop pedal.

1. Any help would be appreciated.This is quite possibly the best application I have ever used in my life I have been using this app for 3 and 1/2 years and every time I use it I get the tingling sensation all over again I can record my tracks shift them where I need to slow the picth if needed it's beyond expression ..the pitch setting alone is beyond words... there's no app that compares to this one ..... hands down the absolute best app there ever will be for recording.

2. How bout a pitch shifter or sample trimmer for all samples, not just the master?Other than some quality of life issues it's mostly great, except for one huge issue: it's seemingly impossible to export your loops, so they're stuck on the app indefinitely.Can't download/send recorded sessions, which is the only reason I bought it.

3. Been using it going on two years now I think ... However, I have upgraded(twice now) and I can't seem to share any sessions made, why is this? All my music is trapped within your app? Please help, the share button simply remains inactive?! Other than this grievance that has plagued me now for too long, I would gladly give u five stars! P.

4. Hope this helps and I hope you will fix this, because I miss using this app and there is no good alternative for quickly creating a guitar loop.Hi there, firstly, truly love this app and have tried a lot, as a musician and beatboxer, this works well.

5. Last couple times I've had it it had issues with shutting down and last time and this tim, every time I try to calibrate it for latency it says "Something went wrong.

6. When newly installed it works for the first run, but when connecting to Bluetooth speaker the app fails; the tracks become none responsive (tapping on them does nothing).

7. After calibration says something went wrong restart app.

8. I used to really love this app and I believe it had a 4 star rating back then (mid 2017).

9. Restart the app." I just bought it and can't use it.

10. It also can't handle recording a session longer than a minute.

11. its stuck in endless loop.

1. Fix LoopStation Premium Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LoopStation Premium: Restarting the app will resolve most errors.
2. Update the LoopStation Premium App. Here is how:
   1. On Android goto PlayStore » Search for "LoopStation Premium" » Open LoopStation Premium » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LoopStation Premium » click "UPDATE".
3. Clear LoopStation Premium app cache: Clearing cached data will force your app to retrieve the latest data directly from LoopStation Premium servers.
   1. On Android, goto Settings » Apps » Select "LoopStation Premium" » click Storage » click "Clear Cache".
4. Check LoopStation Premium app permissions. If any of these permissions required to use your device's features are disenabled, LoopStation Premium might not work.
5. Uninstall and reinstall LoopStation Premium. If nothing else has worked, completely uninstall LoopStation Premium then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LoopStation Premium not working

2. Fix LoopStation Premium Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LoopStation Premium be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LoopStation Premium not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LoopStation Premium may not be able to connect to the Internet when running in the background.