Contact Tellus Customer Service

Why should I report an Issue with Tellus: Earn More Daily?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tellus App, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In addition, other financial metrics and calculations shown on the website (including amounts of principal and interest repaid) have not been independently verified or audited and may differ from the actual financial metrics and calculations for any investment, which are contained in the investors’ portfolios.

2. Any financial projections or returns shown on the website are estimated predictions of performance only, are hypothetical, are not based on actual investment results and are not guarantees of future results.

3. No communication by TellusApp, Inc. or any of its affiliates (collectively, “Tellus™”), through this website or any other medium, should be construed or is intended to be a recommendation to purchase, sell or hold any security or otherwise to be investment, tax, financial, accounting, legal, regulatory or compliance advice.

4. Any investment information contained herein has been secured from sources that Tellus believes are reliable, but we make no representations or warranties as to the accuracy of such information and accept no liability therefore.

5. Articles or information from third-party media outside of this domain may discuss Tellus or relate to information contained herein, but Tellus does not approve and is not responsible for such content.

6. Not for transfers, not for withdrawals, not for a membership…not for anything. ● Earn a minimum of 5. 59% APY on a maximum balance of $5 million. ● Take your APY even higher every day with Boost rewards. ● Backed by Tellus’ balance sheet; not FDIC insured. ● Earn 8. 00% APY on a maximum balance of $2,500. ● Backed by Tellus’ balance sheet; not FDIC insured.

7. MAXIMIZE YOUR MONEY WITH BOTH: Stay in control and on the rise. ● Access your cash and withdraw fee-free anytime. ● Set up recurring transfers to earn effortlessly. ● No lockup periods or penalties for early withdrawals.

8. Estimated projections do not represent or guarantee the actual results of any transaction, and no representation is made that any transaction will, or is likely to, achieve results or profits similar to those shown.

9. There are no fees for opening or using Tellus; however, your bank may charge fees based on their terms of service.

10. It’s always free to use Tellus, which means no fees.

11. You’re protected by bank-level security (AES-256). “The customer service is the absolute best. Rates are unbelievable.

1. I have used it to list my properties, which it does automatically for me on all of the main rental sites, plus it handles tenant applications and screening, then goes beyond with automatic bank drafts for rental payments too! The chat feature has also been invaluable, as the folks at Tellus are super responsive and very helpful, plus I'm sure it will come in handy for communication with my tenants as well.

2. The customer service is also prompt in responding and helping with any issues that arise.So their support did answer everything & finally delivered my money back into my account, but the wait time is way to long for doing anything electronically anymore.

3. This creates an issue for those who no longer use that account.I can't add a second bank account.Easy way to save money while earning high interest.

4. But now I can't open an account, it just goes through the steps, I put in all my info and hit continue and it takes me back to the let's get started screen.Downloaded roughly a month ago to use the invest feature and disappointed with the wait-list.

5. The reserve account could allow for a higher balance, and the time it takes to transfer money could be faster.

6. Pays better than the bank! Update: tellus did provide a way in which to increase the reserve account limit.Third update since DL'd the app in Oct '20.

7. No access to the money I put in there.Tellus has been a great addition to my tools I use to manage our rental properties.

8. In order to change my linked bank I have to completely withdraw all of my money to that account.

9. Also them not being FDIC insured really does set off a lot of red flags with people especially when saving money is involved & the speed in which your money is transfer back really makes people think twice.

10. Thank you Tellus!I just listed my first property and I'm so excited! This app has everything you need to manage a listing, background checks, creating a lease, collecting rent, and more.

11. My only major issue that I'm experiencing is the linked bank account.

1. Fix Tellus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tellus: Restarting the app will resolve most errors.
2. Update the Tellus App. Here is how:
   1. On Android goto PlayStore » Search for "Tellus" » Open Tellus: Earn More Daily » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tellus » click "UPDATE".
3. Clear Tellus: Earn More Daily app cache: Clearing cached data will force your app to retrieve the latest data directly from Tellus servers.
   1. On Android, goto Settings » Apps » Select "Tellus: Earn More Daily" » click Storage » click "Clear Cache".
4. Check Tellus app permissions. If any of these permissions required to use your device's features are disenabled, Tellus might not work.
5. Uninstall and reinstall Tellus. If nothing else has worked, completely uninstall Tellus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tellus not working

2. Fix Tellus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tellus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tellus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tellus may not be able to connect to the Internet when running in the background.