Contact Strobe Customer Service

Why should I report an Issue with Strobe?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zidsoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The only thing that would make this any better would to also have the option to turn on a siren as well.The fact that you can sync it with microphone input is just amazing! Will definitely use it as a party trick.This app his amazing!! It lets you actually dim the light itself and provides options for strobe lights too! My personal favorite is the fact you're able to dim the physical flashlight!Great app for your custom need to control frequecy, color, time and everything else you can think of.

2. Being run by software on a phone using touch friendly sliders to adjust settings, it can be hard to get it perfect, and the timing consistency is not perfectly stable but it's fair enough to have some fun - this is likely a hardware limitation, no fault of the developer, but it seems to be less consistent than a "real" strobe light e.g. cannot get a spinning fan perfectly dialed in to appear stationary.

3. I use the STROBE function and set the rate (top slider) to about 6Hz, and the Duty Cycle (bottom slider) to the extreme right, and then turn off the display and I have a VERY battery-saving flashlight that strobes at 6Hz with a short but bright LED pulse.

4. I would suggest clearly labeling all of the buttons and sliders with text - the app's layout certainly leaves room for this.I was looking for an app that would use the camera flash to strobe in the case if emergency.

5. It runs MUCH cooler than a standard "always on" LED flashlight mode, and takes a LOT less power to light things up enough to walk around safely in a totally dark room.Just what I was looking for.

6. It shows the strobe frequency in Hz (10Hz = 10 flashes per second).

7. It gives you the option to choose the rate of flash with frequency or flash per minute (FPM).

8. During the strobe, the frequency of the blinking is not displayed.

9. I set this to blink at a specific frequency so I have a light on my kayak for other boats to see.

10. It also let's you choose how long of a pause in between flashes you want and how long you want each flash to be.Very nice app.

11. The only thing I didn't like is that it sends notifications when the app is in use but that is easy enough to turn off in Android settings.

1. Fix Strobe Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Strobe: Restarting the app will resolve most errors.
2. Update the Strobe App. Here is how:
   1. On Android goto PlayStore » Search for "Strobe" » Open Strobe » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Strobe » click "UPDATE".
3. Clear Strobe app cache: Clearing cached data will force your app to retrieve the latest data directly from Strobe servers.
   1. On Android, goto Settings » Apps » Select "Strobe" » click Storage » click "Clear Cache".
4. Check Strobe app permissions. If any of these permissions required to use your device's features are disenabled, Strobe might not work.
5. Uninstall and reinstall Strobe. If nothing else has worked, completely uninstall Strobe then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Strobe not working

2. Fix Strobe Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Strobe be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Strobe not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Strobe may not be able to connect to the Internet when running in the background.