Published by Zeux Ltd

contact Zeux - Payments & Investing Chat with our AI-based Zeux Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Zeux?



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Why chat with our AI Zeux Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Zeux.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. They have updated and improved the app a few times since I have been using it, and we get regular feedback on how the company is doing, which is fun because it gives you a bit more insight in what Zeux wants to achieve! Finally, I have personally had very good experience with their customer service: very prompt, full answers, and efficient resolutions.

2. This is definitely a bank service to get onboard with.Terrific App: great, intuitive UI, choice of investment channels with more to come, interest accumulates daily so you can literally watch your money grow.

3. It's easy to use, easy to save, and the savings account pays 5% interest on your savings....unheard of these days in low-interest current accounts.

4. Avoid.I've been looking for a while now for great savings and finance schemes and was pointed towards Zeux.

5. Also the it used to be accessible through mobile.It is relatively easy to set up, with easy and quick transfers of crypto into the zeux wallet being possible.

6. They have therefore geared their app for these customers, whilst maintaining a strong focus on a great user experience and the ease of various operations.

7. Saving accout makes it possible for me to deposit and withdraw easily with 5% interest rate from any amount of money.

8. Otherwise, brilliant!I've tested payment in, withdrawal, 6% interest, sending to another address wallet, paying for items on Amazon and receiving 2% cash back.

9. Super easy and fast deposits and withdrawals, what's not to like? Looking forward to further rollout of features and geographical functionality in the next year.

10. They have understood that regular customers want flexibility, a few decent options fo their saving accounts, and also that a lot of tech-savvy customers now have crypto-currency.

11. The downsides - the virtual visa card generated when you launch the app does not work for any online payment I have tried sofar - it is always rejected.

Steps to Troubleshoot & Fix Zeux Issues

1. Fix Zeux Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zeux: Restarting the app will resolve most errors.
  2. Update the Zeux App. Here is how:
    1. On Android goto PlayStore » Search for "Zeux" » Open Zeux - Payments & Investing » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zeux » click "UPDATE".
  3. Clear Zeux - Payments & Investing app cache: Clearing cached data will force your app to retrieve the latest data directly from Zeux servers.
    1. On Android, goto Settings » Apps » Select "Zeux - Payments & Investing" » click Storage » click "Clear Cache".
  4. Check Zeux app permissions. If any of these permissions required to use your device's features are disenabled, Zeux might not work.
  5. Uninstall and reinstall Zeux. If nothing else has worked, completely uninstall Zeux then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zeux not working


2. Fix Zeux Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zeux be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zeux not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zeux may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!