Contact ZayZoon Customer Service

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1. Could you please fix this???I'm not a tech savvy person, an this is very easy to use.. I could figure it out without calling for my kids help lmfao.. Thank you ZayZoom for making this simple, while dealing with a stressful situation of needing some emergency funds early before payday.Everutime i try signing up it reverts back to the main screen.

2. but the fees per transfer I hope one day be a little lower.it would be nice if they'd allow a bigger withdrawal where it's done less often to avoid paying additional fees to get what you need for bills.I've been trying to set up an account for a week now.

3. It's left me stranded twice in a row so I'm done.it's a great app, can get advances from your pay quickly, and it helps out when your short on cash and just need a little bit to get bybeen using lately due to tough penny pinching times.

4. Your app is broken and doesn't work right.Works good just super annoying that you always have to do the "one time" passcode every time you login.

5. The fees are also double the rates for comparable apps to transfer money, unless you want to be paid in coupons.

6. But if you don't direct deposit into their scam, you lose any $ on their card.It worked great for about a month and a half.

7. Also, incredibly limited times for customer service and none on the weekends (seriously just use instant pay, I used it for years without any issue)Totally a scam.

8. Then if U DON'T do direct deposit, they cancel your card, & won't let you access any money U already have on it.

9. Every time I click sign up it tries to and then goes back to the login page.

10. It'll start up and let me try to fill it out and get signed up but then it reverts back to the main screen again.

11. There's no way 2 contact them except through bots in the app chat that does nothing 2 help you resolve any issues.

1. Fix ZayZoon Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ZayZoon: Restarting the app will resolve most errors.
2. Update the ZayZoon App. Here is how:
   1. On Android goto PlayStore » Search for "ZayZoon" » Open ZayZoon - Wages On-Demand » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ZayZoon » click "UPDATE".
3. Clear ZayZoon - Wages On-Demand app cache: Clearing cached data will force your app to retrieve the latest data directly from ZayZoon servers.
   1. On Android, goto Settings » Apps » Select "ZayZoon - Wages On-Demand" » click Storage » click "Clear Cache".
4. Check ZayZoon app permissions. If any of these permissions required to use your device's features are disenabled, ZayZoon might not work.
5. Uninstall and reinstall ZayZoon. If nothing else has worked, completely uninstall ZayZoon then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ZayZoon not working

2. Fix ZayZoon Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ZayZoon be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ZayZoon not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ZayZoon may not be able to connect to the Internet when running in the background.