Contact iTOUCH Legacy Customer Service

Why should I report an Issue with iTOUCH Legacy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AX Technologies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please note: This app will ONLY work with the above devices and no other items.

2. If you find your device is not on the list above, please read the manual for your device online or refer to the quick start guide found in your product packaging.

1. Half the time don't get any notifications or a ring with an incoming calls, and that is probably because the app won't stay connected to my watch! I bought a smart watch from wish and their app and watch work 100 percent better, and that is pretty darn sad!Fairly good product.

2. I like the design of the watch and the look, just wished everything else would work.Doesn't seem to operate the way it should like it doesn't give the heartbeat on what your heart is at, the app isn't working on the steps going compare to the watch.

3. I had simple expectations and it has failed to deliver.app is always disconnecting from my watch and I am consistently through out the ENTIRE day reconnecting it! It should be reconnecting itself not by manual connect.

4. What are my options--new phone that will be compatible with your app or new watch (but definitely not an ITouch).I bought this watch while I was on my cruise.

5. I don't like having to answer calls and only hear calls from the watch instead of from my galaxy s10 smartphone.

6. Now I cannot update my watch (it is running 6 minutes slow and I cannot change/fix or adjust for daylight savings time).

7. All good there now but a continuing problem is that after I hit the x in my notifications bar to turn the app off when I'm not using it or the watch, the app turns itself back on until I press the x about 50 times.

8. Verified from directions from the website as non provided with the watch, downloaded the correct app and still features not working and now the watch is frozen.

9. It's bad 😔Just as the other reviews stated, I'm unable to use all the features in the watch as well.

10. It doesnt sync to my music, weather, messages & when you get phone calls it doesnt contact even when you answer the phone.

11. It keeps on alarming that the watch is lost even when I turn that alarm off.

1. Fix iTOUCH Legacy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iTOUCH Legacy: Restarting the app will resolve most errors.
2. Update the iTOUCH Legacy App. Here is how:
   1. On Android goto PlayStore » Search for "iTOUCH Legacy" » Open iTOUCH Legacy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iTOUCH Legacy » click "UPDATE".
3. Clear iTOUCH Legacy app cache: Clearing cached data will force your app to retrieve the latest data directly from iTOUCH Legacy servers.
   1. On Android, goto Settings » Apps » Select "iTOUCH Legacy" » click Storage » click "Clear Cache".
4. Check iTOUCH Legacy app permissions. If any of these permissions required to use your device's features are disenabled, iTOUCH Legacy might not work.
5. Uninstall and reinstall iTOUCH Legacy. If nothing else has worked, completely uninstall iTOUCH Legacy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iTOUCH Legacy not working

2. Fix iTOUCH Legacy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iTOUCH Legacy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iTOUCH Legacy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iTOUCH Legacy may not be able to connect to the Internet when running in the background.