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1. I wish I could return it but I bought it on a cruise ship 😡😠I have been trying to download this app for the past two days for my iTouch Curve, but to no avail! It goes thru the motions like it's going to download, it reaches 100%, then boom! A window pops up and says "can't install iTouch SW2 try again" WHY! I've tried every one of the troubleshooting suggestions and it still won't work! How am I going to use the watch if I can't download this awful app first?!?!The app doesn't connect with my watch.

2. Looked to purchase a black replacement band but it doesn't appear to be an option, so I bought an all black iTouch Curve assuming it was the same as my previous watch.

3. This watch was a replacement I got as the button to show the screen no longer works.Huge disappointment😒 the iTouch watch would connect to my phone but it would unconnect without warning.

4. Seems to be a little bit better than the other iTouch watch I have, but I just installed the new app, and the weather won't sync at all, and the music sync is sketchy at best.

5. In the other app which I use, both the message and weather functions work much betterPurchased the iTouch and absolutely love it! Bought it with a light colored band that stained quickly from my clothes and desk surface.

6. Also the clock option won't let me change from am to pm...so i set it to military time.Just as the other reviews stated, I'm unable to use all the features in the watch as well.

7. My other iTouch was quick to set up, tracks everything my phone does, has great quality when using the hands free phone, etc.

8. =(App will find the watch for Bluetooth connectivity with my android phone.

9. Oh almost forgot; because of the BT issue, Can't sync the watch to phone.

10. Verified from directions from the website as non provided with the watch, downloaded the correct app and still features not working and now the watch is frozen.

11. But then the watch freezes and then goes into a blue screen and then restarts.

1. Fix iTouch SW2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iTouch SW2: Restarting the app will resolve most errors.
2. Update the iTouch SW2 App. Here is how:
   1. On Android goto PlayStore » Search for "iTouch SW2" » Open iTouch SW2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iTouch SW2 » click "UPDATE".
3. Clear iTouch SW2 app cache: Clearing cached data will force your app to retrieve the latest data directly from iTouch SW2 servers.
   1. On Android, goto Settings » Apps » Select "iTouch SW2" » click Storage » click "Clear Cache".
4. Check iTouch SW2 app permissions. If any of these permissions required to use your device's features are disenabled, iTouch SW2 might not work.
5. Uninstall and reinstall iTouch SW2. If nothing else has worked, completely uninstall iTouch SW2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iTouch SW2 not working

2. Fix iTouch SW2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iTouch SW2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iTouch SW2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iTouch SW2 may not be able to connect to the Internet when running in the background.