Published by Yuneec International Co.,ltd

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Why should I report an Issue with Yuneec UpdatePilot?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yuneec International Co.,ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Yuneec UpdatePilot Customer Insights

1. Definitely a serious waste of moneyWhy you are not supporting all devices? What I should do now with my MantisQ without mobile application?Nothing saying app only works on a particular amdroid deviceThis app sucks and so does your company you should feel badWheres the yuneec app for the mantis q? Cant find it anymore also.

2. Zero contact from company after numerous contact attempts.Went to dji and im staying there now.not a wise move on yuneecs part to screw all its android users.camera on the mantis sucks too.Same problem here.

3. I'm so upset with this company and the breeze App why you discontinued the Android version, I had to go spend 💲💲💲 on a damm iPhone in the middle of a financial crisis.

4. WTH that's $400 I didn't have.Can't used this app with my android flip Z 3 what's going on!!!! This company sucks now I can fly my drone with my Android phone.

5. Good job Yuneec.Yuneec dropped Android leaving all their customers stranded with drones that can't be flown.

6. Yuneec drons suck.Do not buy Yuneec drones.

7. Stay away, nothing to say it doesn't happen with Apple also.

8. Used to work for my Samsung.

9. And now it dont.

Steps to Troubleshoot & Fix Yuneec UpdatePilot Issues

1. Fix Yuneec UpdatePilot Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Yuneec UpdatePilot: Restarting the app will resolve most errors.
  2. Update the Yuneec UpdatePilot App. Here is how:
    1. On Android goto PlayStore » Search for "Yuneec UpdatePilot" » Open Yuneec UpdatePilot » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yuneec UpdatePilot » click "UPDATE".
  3. Clear Yuneec UpdatePilot app cache: Clearing cached data will force your app to retrieve the latest data directly from Yuneec UpdatePilot servers.
    1. On Android, goto Settings » Apps » Select "Yuneec UpdatePilot" » click Storage » click "Clear Cache".
  4. Check Yuneec UpdatePilot app permissions. If any of these permissions required to use your device's features are disenabled, Yuneec UpdatePilot might not work.
  5. Uninstall and reinstall Yuneec UpdatePilot. If nothing else has worked, completely uninstall Yuneec UpdatePilot then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Yuneec UpdatePilot not working


2. Fix Yuneec UpdatePilot Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Yuneec UpdatePilot be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Yuneec UpdatePilot not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Yuneec UpdatePilot may not be able to connect to the Internet when running in the background.

Reported Issues