Published by Yellow Pages

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Why should I report an Issue with Canada411?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Yellow Pages to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Canada411 Customer Insights

1. This app use to perform better until recently.wow you know the app looks good and looks very nice nothing seems to work on it though I have fiber optic and I have LTE phone service reverse phone number does not work and when I type in the exact name of the person I'm looking for it like literally still doesn't find their number and yet I can go on the normal internet and it works perfectly fine I think there might be a bug nice work though I mean good effort on someone who ever developed it hopefully they can correct that I would give a highI'm not 18 ohms but this canada411 is quite useful I would like to integrated with The foot book and a few other apps I don't have a landline at the time it is most helpful.Gave me listings for Dallas Texas.

2. SEND MONEY TO INDIA TO HELP THE OVERWHELMING DEATH TOLL AND OACK OF.....EVERYTHING. IM SURE YOU BOTH HAVE SWEAT SHOPSHEREBiggest problem with this app is the sharing of YOUR (THE USER) personal information!! with in 2 days of installation .... spam galore!! The app does not say WHERE the information is reporting to ... simply that it reads EVERYTHING ON YOUR PHONE INCLUDING YOUR SD CARD AND HAS THE ABILITY TO DELETE AND/OR COPY ALL OF IT FOR ITSELF.

3. THEN SEND IT TO AN UNDISCLOSED LOCATION??? TOO SHADY FOR ME!! I PASS!!!An amazing way to locate phone numbers and find old friends and relatives.It gives me the address of a phone number usually the landlines.this is so great cause people call me for service and I don't have to ask to spell me the address.its sooo coolUseless.

4. While this app gives you some results, it's incomplete and inconsistent even with the printed version of the White pages, as an experiment I searched my own name and nothing comes up, reverse search my number and it shows, I'm listed and I should show up with a name search.

5. WHY would a PHONE COMPANY want access to ALL OF YOUR PRIVATE PICS? VIDEO? NETWORK INFO? ETC.

6. Just trying to get a bottle of Verve Clicquot delivered!!!! I went myself and bought 5 instead of 1!! Lol...one can never have to much fizz.,can't stand the constant barrage of useless ads that I would NEVER EVER CONSIDER.

7. Zero results for dozens of numbers.

8. GOOGLE, AMAZON NO ETHICS.

9. AND WAY TOOOOOOOO MUCH MONEY.

10. I'm in Toronto or Jamaica.

Steps to Troubleshoot & Fix Canada411 Issues

1. Fix Canada411 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Canada411: Restarting the app will resolve most errors.
  2. Update the Canada411 App. Here is how:
    1. On Android goto PlayStore » Search for "Canada411" » Open Canada411 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Canada411 » click "UPDATE".
  3. Clear Canada411 app cache: Clearing cached data will force your app to retrieve the latest data directly from Canada411 servers.
    1. On Android, goto Settings » Apps » Select "Canada411" » click Storage » click "Clear Cache".
  4. Check Canada411 app permissions. If any of these permissions required to use your device's features are disenabled, Canada411 might not work.
  5. Uninstall and reinstall Canada411. If nothing else has worked, completely uninstall Canada411 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Canada411 not working


2. Fix Canada411 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Canada411 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Canada411 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Canada411 may not be able to connect to the Internet when running in the background.

Reported Issues

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