Published by Pei Technology Inc

contact Pei - Automatic Cash Back Chat with our AI-based Pei Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pei?



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Why chat with our AI Pei Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pei.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. AVOID AT ALL COSTS!Edit: Changing to 0 stars as they have "upgraded" to no longer automatically provide you with cash back -- as it says in their marketing -- You now have to manually select the merchant before making a purchase, and then you have 24 hours to make said purchase.

2. Wasn't a huge problem when things were automatic but now that I have to open it to claim offers it's much more annoying.The cash back program is fine, but this app is horrible.

3. I've contacted support because I'm unable to cash out to PayPal even after completing the requirements, but haven't received a response because "they're experiencing high volume".

4. Today I recieved a form email stating that customer support was closing all current support tickets without any resolution! Most likely they're about to exit scam.

5. I sent a fix-it to their support center and it was fixed but then I had ANOTHER issue and had to submit another ticket.

6. Stuck in "payout review" status and my emails to support have gone unanswered.

7. Some of the other cashback apps at least let you manually add them if you can't find them in plaid.I like the idea if it but the app is extremely buggy.

8. I shouldn't have to jump through hoops of fire and submit a "fix-it" ticket every other day to use an app.

9. Also, it's CONSTANTLY triggering a needs location notification to my phone, which is particularly frustrating when I'm in airplane mode or have spotty service.

10. I can only withdrawal to Bitcoin, but definitely don't want to do that because I'm sure it'll take forever to cash it out for traditional money.Almost a month later.

11. Reached out to support and they say it's a problem with the provider they use to sync with the bank.

Steps to Troubleshoot & Fix Pei Issues

1. Fix Pei Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pei: Restarting the app will resolve most errors.
  2. Update the Pei App. Here is how:
    1. On Android goto PlayStore » Search for "Pei" » Open Pei - Automatic Cash Back » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pei » click "UPDATE".
  3. Clear Pei - Automatic Cash Back app cache: Clearing cached data will force your app to retrieve the latest data directly from Pei servers.
    1. On Android, goto Settings » Apps » Select "Pei - Automatic Cash Back" » click Storage » click "Clear Cache".
  4. Check Pei app permissions. If any of these permissions required to use your device's features are disenabled, Pei might not work.
  5. Uninstall and reinstall Pei. If nothing else has worked, completely uninstall Pei then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pei not working


2. Fix Pei Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pei be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pei not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pei may not be able to connect to the Internet when running in the background.

Reported Issues

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