Published by YouCare

Report an issue with YouCare.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with YouCare - The charitable searc?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of YouCare to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact YouCare - The charitable searc image 1 contact YouCare - The charitable searc image 2

About YouCare - The charitable searc

1. In addition to the good deed you choose, we plant trees around the world with Eden Reforestation Projects in order to compensate 100% of the CO₂ emissions of our servers, our office activities, and our team’s transportation. Trust must be earned.

2. YouCare, the search engine that transforms your searches into good deeds.

3. We also regularly publish photos from our partner organizations that show the good deeds they were able to accomplish thanks to our donations.

4. Our application provides a search experience similar to that of Google and includes all the features you need to navigate the web: tabs, private mode, bookmarks, navigation history, etc.

5. Install YouCare now to discover all the good deeds that you can support with your searches!

6. Like other search engines, YouCare earns money thanks to the advertisements linked to search results.

7. Thanks to your research, you can reforest the planet, offer meals to shelter animals and even help researchers find a treatment for cancer.

8. In order to guarantee your anonymity, all searches through YouCare are encrypted according to HTTPS protocol.

9. This revenue is used to finance your good deeds.

10. We do not record your search history or the websites that you visit.

11. That is why every month, we publish certificates for every donation we make to our partner organizations.

YouCare Customer Insights

1. I would love the option to edit bookmarks and be able to sort them in individual folders.app looks good and too be frank i like it but i uninstalled just because of one irritating thing too many adds are displaying on the screen when i search for anything.... i would have gave 5 star and i have used this browser for years but unfortunately it doesn't happen 😞Shelter animals need all the help they can get.

2. I use yours alongside DDG, BROMITE & ICERAVEN BROWSER.❤Well earlier I wrote a short review so now I decided to write a longer one to describe my experience well.First of all it's really easy to use,it's a great alternative to other search engines,YouCare is now my regular search engine,and the best thing is it donates meals to animal shelters while you search,I like this app so much cuz I really love animals,it's a great app, highly recommend.

3. Also, before I close the app I always go back to home page but when I open it again the website I was last on is opened instead of the home page.Edit2; been using youcare for 7 months I've defaulted it in my soul browser it works like a charm, its really good when looking for something there's no bias & im very greatful.

4. I chose this search engine for privacy, speed, good search results keep it coming dev.

5. my account is now logged out automatically everytime i open the app, so i have to enter my password and connect to my account whenever i want to search something which is very bothering.

6. Keep on the fantastic work!2021.Using since last year with constant suggestions (via email) for improvements 2 team but nothing seems 2 happen.

7. Regionalized (location changing doesn't help) & personalized & long term searches are still far away (see Google or DDG) (helps in mobile searches) (recommended a lot but these are downsides).

8. i have been using this app for a while, and i was very satisfied thanks to its speed, efficiency and good deeds.

9. :)It's a great search engine.

10. I do not see reports on your cancer research funding (as oppose to the animal meal certificates.) I would like to see confirmation that actual cancer research is being done.

11. The best thing is you can feed or support the animals which i love you can choose which animals like.

Steps to Troubleshoot & Fix YouCare Issues

1. Fix YouCare Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart YouCare: Restarting the app will resolve most errors.
  2. Update the YouCare App. Here is how:
    1. On Android goto PlayStore » Search for "YouCare" » Open YouCare - The charitable searc » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for YouCare » click "UPDATE".
  3. Clear YouCare - The charitable searc app cache: Clearing cached data will force your app to retrieve the latest data directly from YouCare servers.
    1. On Android, goto Settings » Apps » Select "YouCare - The charitable searc" » click Storage » click "Clear Cache".
  4. Check YouCare app permissions. If any of these permissions required to use your device's features are disenabled, YouCare might not work.
  5. Uninstall and reinstall YouCare. If nothing else has worked, completely uninstall YouCare then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing YouCare not working


2. Fix YouCare Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make YouCare be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to YouCare not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, YouCare may not be able to connect to the Internet when running in the background.

Reported Issues