Contact Data Sharing Customer Service

Why should I report an Issue with Data Sharing - Tethering?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Awake Idea to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It turns on bluetooth, but doesn't turn it off (even with permissions granted and permission to change system settings)It would be great if the app can set the data limit, timer, notification, data usage, speed limit and show the transfer speed for each individual device connected.App is not working in my phone after android 10 updatd.

2. Why 2 and not 1 .. because I need this feature!! Oh well, sticking with GlassWire.Why does the app sometimes get inconsistent with showing connected devices? Many times I've seen the app shows devices not connected but I can see that device is using data from my phone.

3. It's saved my wallet multiple times when a connected PC has started an unexpectedly large download!I have a data plan of 200GB and want to share it on a hotspot using an old android phone.

4. Please make it work...Good app, but some feature should be added as (1) even before the internet data is shared, there should be a feature of filling data limit for each device and when the data limit is exceeded then the internet data will be stop automatically on that device.

5. Please fix that.It should have a built-in option to show me the devices who are connected to my hotspot (not settings shortcut)! I'm using aosp, not having the ability to see this at phone settings.

6. I had payed for this app a long time ago and felt annoyed when the new version crashed on my new phone, but since I have a working version now, I'll rate it 4 stars.WARNING! I suspect this app is abandonware.

7. Problem is that the limit per day is only 800MB... If you could include a higher option like 200GB, then I'd continue using this app.

8. If you change the limit, I'll change this to 5 stars.I've been trying to get help from the developer (as instructed) for a bit now.. zero response.

9. WARNING! This app has worked perfectly to manage my shared wireless data.

10. (2) Each device should have the facility of writing the name according to your wishes.Rested this app.

11. For those who are experiencing crashing, find the last apk version from 2016 and install it.

1. Fix Data Sharing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Data Sharing: Restarting the app will resolve most errors.
2. Update the Data Sharing App. Here is how:
   1. On Android goto PlayStore » Search for "Data Sharing" » Open Data Sharing - Tethering » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Data Sharing » click "UPDATE".
3. Clear Data Sharing - Tethering app cache: Clearing cached data will force your app to retrieve the latest data directly from Data Sharing servers.
   1. On Android, goto Settings » Apps » Select "Data Sharing - Tethering" » click Storage » click "Clear Cache".
4. Check Data Sharing app permissions. If any of these permissions required to use your device's features are disenabled, Data Sharing might not work.
5. Uninstall and reinstall Data Sharing. If nothing else has worked, completely uninstall Data Sharing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Data Sharing not working

2. Fix Data Sharing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Data Sharing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Data Sharing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Data Sharing may not be able to connect to the Internet when running in the background.